{"id":10004,"date":"2019-07-03T20:30:42","date_gmt":"2019-07-03T20:30:42","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&p=10004"},"modified":"2023-12-21T15:24:11","modified_gmt":"2023-12-21T15:24:11","slug":"c2a24-bizhub-554e-454e","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c2a24-bizhub-554e-454e","title":{"rendered":"C2A24 (bizhub 554e\/454e)"},"content":{"rendered":"\n

\n\nContents<\/p>\n\n\n\n
Trouble type<\/td>Toner cartridge new release failure<\/td><\/tr>
Trouble code<\/td>C2A24<\/td><\/tr>
Rank<\/td>C<\/td><\/tr>
Detection timing<\/td>The status with the new cartridge is not cleared after the new toner cartridge is set.<\/td><\/tr>
Trouble isolation<\/td>–<\/td><\/tr>
Relevant electrical parts<\/td>\u2022 Toner cartridge
\u2022 Extension control board (EXCB)
\u2022 Printer control board (PRCB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n

 (2)Procedure<\/p>\n\n\n\n
Step<\/td>Action<\/td>Control signal<\/td>Location of electrical components<\/td><\/tr><\/thead>
1<\/td>Clean the connection between the toner cartridge and the machine if dirty.<\/td>–<\/td>–<\/td><\/tr>
2<\/td>Check the connector between toner cartridge-relay CN79-EXCB CN4 for proper connection and correct as necessary.<\/td>
<\/td>
<\/td><\/tr>
3<\/td>Reinstall the toner cartridge<\/a><\/td>–<\/td>–<\/td><\/tr>
4<\/td>Check the harness for proper connection and correct as necessary.<\/td>–<\/td>–<\/td><\/tr>
5<\/td>Check the connector between EXCB CN2-PRCB CN11 for proper connection and correct as necessary.<\/td>–<\/td>–<\/td><\/tr>
6<\/td>Replace the toner cartridge<\/a> (Part# A33K031)<\/td>–<\/td>–<\/td><\/tr>
7<\/td>Replace PRCB<\/a> (554e Part# A61EH00101 \/ 454e Part# A61DH00101) <\/td>–<\/td>–<\/td><\/tr><\/tbody><\/table>\n\n\n\n