{"id":10160,"date":"2019-07-08T18:30:13","date_gmt":"2019-07-08T18:30:13","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&#038;p=10160"},"modified":"2023-12-21T15:22:14","modified_gmt":"2023-12-21T15:22:14","slug":"c2557-bizhub-554e-454e-2","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c2557-bizhub-554e-454e-2","title":{"rendered":"C2557 (bizhub 554e\/454e)"},"content":{"rendered":"\n<p>Contents <\/p>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><tbody><tr><td>\nTrouble type<\/td><td>\nAbnormally low toner density detected black TCR \nsensor<\/td><\/tr><tr><td>\nTrouble code<\/td><td>\nC2557<\/td><\/tr><tr><td>\nRank<\/td><td>\nB<\/td><\/tr><tr><td>\nDetection timing<\/td><td>\nWhen sampling data is determined in TC ratio \ncalculation control, TCR sensor output is higher than a predetermined value for \na predetermined number of times in a row even though there is toner in the sub \nhopper<\/td><\/tr><tr><td>\nTrouble isolation<\/td><td>\n&#8211;<\/td><\/tr><tr><td>\nRelevant electrical parts<\/td><td>\u2022 Developing unit  <br>\u2022 Toner cartridge  <br>\u2022 Toner empty switch\/K  (PS31)  <br>\u2022 Toner bottle motor (M10)  <br>\u2022 Toner supply motor\/K (M6)  <br>\u2022 Front side board (FRB)  <br>\u2022 Printer control board  (PRCB) <\/td><\/tr><\/tbody><\/table>\n\n\n\n<p>\n&nbsp;\n(2)Procedure\n\n\n\n\n<\/p>\n\n\n\n<table class=\"wp-block-table\"><thead><tr><td>\nStep<\/td><td>\nAction<\/td><td>\nControl signal<\/td><td>\nLocation of electrical \ncomponents<\/td><\/tr><\/thead><tbody><tr><td>\n1<\/td><td>\nPerform image troubleshooting procedure if image \ndensity is low.<\/td><td>\n&#8211;<\/td><td>\n&#8211;<\/td><\/tr><tr><td>\n2<\/td><td>\nReinstall developing unit<\/td><td>\n&#8211;<\/td><td>\n&#8211;<\/td><\/tr><tr><td>\n3<\/td><td>\nReinstall toner cartridge<\/td><td>\n&#8211;<\/td><td>\n&#8211;<\/td><\/tr><tr><td>\n4<\/td><td>\nCheck the connector between developing unit-FRB CN13 \nfor proper connection and correct as necessary.<\/td><td>\n&#8211;<\/td><td>\n&#8211;<\/td><\/tr><tr><td>\n5<\/td><td>\nCheck the connector between FRB CN1, CN3-PRCB CN7, \nCN9 for proper connection and correct as necessary.<\/td><td>\n&#8211;<\/td><td>\n&#8211;<\/td><\/tr><tr><td>\n6<\/td><td>\nM10 operation check<\/td><td>\nPRCB CN14-1 to 4<\/td><td>\n17-C<\/td><\/tr><tr><td>\n7<\/td><td>\nM6 operation check<\/td><td>\nPRCB CN14-5 to 8<\/td><td>\n17-C<\/td><\/tr><tr><td>\n8<\/td><td>\nIf the toner empty sensor and its surroundings \ninside the sub hopper are dirtied with toner, clean them.<\/td><td>\n&#8211;<\/td><td>\n&#8211;<\/td><\/tr><tr><td>\n9<\/td><td> <a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub454eService\/D0001131346\/D0001131346.html\">Replace the developing unit<\/a>Developer 554e\/454e (Part# A2XN03D)<\/td><td>\n&#8211;<\/td><td>\n&#8211;<\/td><\/tr><tr><td>\n10<\/td><td> <a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub454eService\/D0001131585\/D0001131585.html\">Replace FRB<\/a>FRB (Part# A61FH00500)<\/td><td>\n&#8211;<\/td><td>\n&#8211;<\/td><\/tr><tr><td>\n11<\/td><td> <a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub454eService\/D0001131590\/D0001131590.html\">Replace PRCB<\/a>PRCB (Part# 554e A61DH00101 454e A61EH00101)<\/td><td>\n&#8211;<\/td><td>\n&#8211;<\/td><\/tr><\/tbody><\/table>\n\n\n\n<ul class=\"wp-block-list\"><li> Link to the wiring diagram (<a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub454eService\/D0001135323\/D0001135323.html\">N.1. bizhub  554e\/454e<\/a>)<\/li><li> Link to the layout drawings for related parts by  each trouble code (<a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub454eService\/D0001199254\/D0001199254.html\">S.60.  C2557<\/a>)<\/li><\/ul>\n\n\n\n<p>\n\n\n\nDocument Information\n\n\nID\nD0001134348\nRevise ID\nR000003<\/p>\n\n\n\n<p><strong>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub454eService\/D0001134348\/D0001134348.html\">K.3.7.4<\/a> (Link to the Field Service Manual)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contents Trouble type Abnormally low toner density detected black TCR sensor Trouble code C2557 Rank B Detection timing When sampling data is determined in TC ratio calculation control, TCR sensor output is higher than a predetermined value for a predetermined number of times in a row even though there is toner in the sub hopper &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c2557-bizhub-554e-454e-2\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;C2557 (bizhub 554e\/454e)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[922],"epkb_post_type_1_tag":[],"class_list":["post-10160","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-c2-554e-454e-trouble-code"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/10160","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=10160"}],"version-history":[{"count":3,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/10160\/revisions"}],"predecessor-version":[{"id":11422,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/10160\/revisions\/11422"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=10160"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=10160"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=10160"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}