{"id":10192,"date":"2019-07-08T19:08:45","date_gmt":"2019-07-08T19:08:45","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&p=10192"},"modified":"2023-12-21T15:19:17","modified_gmt":"2023-12-21T15:19:17","slug":"c3101-bizhub-554e-454e","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c3101-bizhub-554e-454e","title":{"rendered":"C3101 (bizhub 554e\/454e)"},"content":{"rendered":"\n

Contents <\/p>\n\n\n\n
\nTrouble type<\/td>\nFusing roller separation failure<\/td><\/tr>
\nTrouble code<\/td>\nC3101<\/td><\/tr>
\nRank<\/td>\nB<\/td><\/tr>
\nDetection timing<\/td>\u2022 With the fusing roller being retracted, the fusing pressure home sensor (PS38) is not unblocked even after the specified period of time has passed after the fusing pressure motor (M11) started rotating.
\u2022 With the fusing roller being pressed, the fusing pressure home sensor (PS38) is not blocked even after the specified period of time has passed after the fusing pressure motor (M11) started rotating. <\/td><\/tr>
\nTrouble isolation<\/td>\n–<\/td><\/tr>
\nRelevant electrical parts<\/td>\u2022 Fusing pressure motor (M11)
\u2022 Fusing pressure home sensor (PS38)
\u2022 Printer control board (PRCB)
\u2022 Fusing unit <\/td><\/tr><\/tbody><\/table>\n\n\n\n

\n \n(2)Procedure\n\n\n\n\n<\/p>\n\n\n\n
\nStep<\/td>\nAction<\/td>\nControl signal<\/td>\nLocation of electrical \ncomponents<\/td><\/tr><\/thead>
\n1<\/td>\nCheck the connector between M11-relay CN112-PRCB \nCN13 for proper connection and correct as necessary.<\/td><\/td>\n–<\/td>\n–<\/td><\/tr>
\n2<\/td>\nCheck the connector between fusing unit-relay CN95, \nCN96-PRCB CN4 for proper connection and correct as necessary. (bizhub \n554e)<\/td><\/td>\n–<\/td>\n–<\/td><\/tr>
<\/td>Check the connector between fusing unit-relay CN98, CN99, CN104-PRCB CN5 for proper connection and correct as necessary. (bizhub 454e)<\/td><\/tr>
\n3<\/td>\nPS38 I\/O check, sensor check<\/td><\/td>\nPRCB CN4-9 (ON) (bizhub 554e)\nPRCB CN5-12 (ON) (bizhub 454e)<\/td>\n–<\/td><\/tr>
\n4<\/td>\nM11 operation check<\/td><\/td>\nPRCB CN13-1 to 4<\/td>\nbizhub 554e 26-C\nbizhub 454e 24-C<\/td><\/tr>
\n5<\/td> Replace M11<\/a>M11 (Part# A161M10300)<\/td><\/td>\n–<\/td>\n–<\/td><\/tr>
\n6<\/td> Replace the fusing unit (bizhub 554e<\/a>\/bizhub 454e<\/a>) Fusing Unit (Part# 554e A2XKR71022 454e A4FJR70322)<\/td><\/td>\n–<\/td>\n–<\/td><\/tr>
\n7<\/td> Replace PRCB<\/a>PRCB (Part# 554e A61DH00101 454e A61EH00101)<\/td><\/td>\n–<\/td>\n–<\/td><\/tr><\/tbody><\/table>\n\n\n\n