{"id":10194,"date":"2019-07-08T19:13:42","date_gmt":"2019-07-08T19:13:42","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&p=10194"},"modified":"2023-12-21T15:19:17","modified_gmt":"2023-12-21T15:19:17","slug":"c3102-bizhub-554e-454e","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c3102-bizhub-554e-454e","title":{"rendered":"C3102 (bizhub 554e\/454e)"},"content":{"rendered":"\n

Contents <\/p>\n\n\n\n
\nTrouble type<\/td>\nHeating roller assy failure to turn<\/td><\/tr>
\nTrouble code<\/td>\nC3102<\/td><\/tr>
\nRank<\/td>\nA<\/td><\/tr>
\nDetection timing<\/td>\n<bizhub 554e><\/td>\nThe hard latch signal from one or both of the \nheating roller rotation latch detection 1 and the heating roller rotation latch \ndetection 2 is turned ON.<\/td><\/tr>
\nTrouble isolation<\/td>\n–<\/td><\/tr>
\nRelevant electrical parts<\/td>\u2022 Heating roller rotation sensor (PS37)
\u2022 Fusing motor (M3)
\u2022 Printer control board (PRCB)
\u2022 Fusing unit <\/td><\/tr><\/tbody><\/table>\n\n\n\n

\n \n(2)Procedure\n\n\n\n\n<\/p>\n\n\n\n
\nStep<\/td>\nAction<\/td>\nControl signal<\/td>\nLocation of electrical \ncomponents<\/td><\/tr><\/thead>
\n1<\/td>\nCheck the fusing unit for proper installation and \ncorrect as necessary.<\/td>\n–<\/td>\n–<\/td><\/tr>
\n2<\/td>\nCheck the connector between M3-PRCB CN2 for proper \nconnection and correct as necessary.<\/td>\n–<\/td>\n–<\/td><\/tr>
\n3<\/td>\nCheck the connector of M3 for proper drive coupling \nand correct as necessary.<\/td>\n–<\/td>\n–<\/td><\/tr>
\n4<\/td>\nPS37 I\/O check, sensor check<\/td>\n–<\/td>\n–<\/td><\/tr>
\n5<\/td>\nM3 operation check<\/td>\nPRCB CN2-9 (REM)\nPRCB CN2-12 (LOCK)<\/td>\n22-J<\/td><\/tr>
\n7<\/td> Replace M3<\/a>M3 (Part# A3CEPP4B00)<\/td>\n–<\/td>\n–<\/td><\/tr>
\n8<\/td> Replace the fusing unit<\/a>Fusing Unit (Part# 554e A2XKR71022 454e A4FJR70322)<\/td>\n–<\/td>\n–<\/td><\/tr>
\n9<\/td> Replace PRCB<\/a>PRCB (Part# 554e A61DH00101 454e A61EH00101)<\/td>\n–<\/td>\n–<\/td><\/tr><\/tbody><\/table>\n\n\n\n