{"id":10271,"date":"2019-07-08T19:52:32","date_gmt":"2019-07-08T19:52:32","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&#038;p=10271"},"modified":"2023-12-21T15:18:56","modified_gmt":"2023-12-21T15:18:56","slug":"c4801-bizhub-554e-454e","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c4801-bizhub-554e-454e","title":{"rendered":"C4801 (bizhub 554e\/454e)"},"content":{"rendered":"\n<p>\n\nContents<\/p>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><tbody><tr><td>Trouble type<\/td><td>Main unit board failure<\/td><\/tr><tr><td>Trouble code<\/td><td>C4801<\/td><\/tr><tr><td>Rank<\/td><td>C<\/td><\/tr><tr><td>Detection timing<\/td><td>MFP detects simultaneous replacement of multiple boards.<\/td><\/tr><tr><td>Trouble isolation<\/td><td>&#8211;<\/td><\/tr><tr><td>Relevant electrical parts<\/td><td>\u2022 SSD board (SSDB) <br>\u2022 Printer control board (PRCB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n<p>&nbsp;(2)Procedure<\/p>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><thead><tr><td>Step<\/td><td>Action<\/td><td>Control signal<\/td><td>Location of electrical components<\/td><\/tr><\/thead><tbody><tr><td>1<\/td><td>Reinstall the old PRCB.<\/td><td>&#8211;<\/td><td>&#8211;<\/td><\/tr><tr><td>2<\/td><td>If the above actions do not solve the problem, contact KM.<\/td><td>&#8211;<\/td><td>&#8211;<\/td><\/tr><\/tbody><\/table>\n\n\n\n<p>NOTE<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Do not replace the printer control board and the SSD board at the same time. The backup data is lost and image failure may be caused.<\/li><\/ul>\n\n\n\n<ul class=\"wp-block-list\"><li>Link to the layout drawings for related parts by each trouble code (<a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub454eService\/D0001199280\/D0001199280.html\">S.84. C4801, CC163<\/a>)<\/li><\/ul>\n\n\n\n<p><strong>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub454eService\/D0001134393\/D0001134393.html\">K.3.9.4<\/a> (Link to the Field Service Manual)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contents Trouble type Main unit board failure Trouble code C4801 Rank C Detection timing MFP detects simultaneous replacement of multiple boards. Trouble isolation &#8211; Relevant electrical parts \u2022 SSD board (SSDB) \u2022 Printer control board (PRCB) &nbsp;(2)Procedure Step Action Control signal Location of electrical components 1 Reinstall the old PRCB. &#8211; &#8211; 2 If the &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c4801-bizhub-554e-454e\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;C4801 (bizhub 554e\/454e)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[924],"epkb_post_type_1_tag":[],"class_list":["post-10271","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-c4-554e-454e-trouble-code"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/10271","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=10271"}],"version-history":[{"count":1,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/10271\/revisions"}],"predecessor-version":[{"id":10272,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/10271\/revisions\/10272"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=10271"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=10271"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=10271"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}