{"id":10326,"date":"2019-07-08T20:26:53","date_gmt":"2019-07-08T20:26:53","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&#038;p=10326"},"modified":"2023-12-21T15:17:23","modified_gmt":"2023-12-21T15:17:23","slug":"c5372-bizhub-554e-454e","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c5372-bizhub-554e-454e","title":{"rendered":"C5372 (bizhub 554e\/454e)"},"content":{"rendered":"\n<p>\n\nContents<\/p>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><tbody><tr><td>Trouble type<\/td><td>MFP control board CPU temperature failure<\/td><\/tr><tr><td>Trouble code<\/td><td>C5372<\/td><\/tr><tr><td>Rank<\/td><td>C<\/td><\/tr><tr><td>Detection timing<\/td><td>Temperature failure of CPU on the MFP board was detected.<\/td><\/tr><tr><td>Trouble isolation<\/td><td>&#8211;<\/td><\/tr><tr><td>Relevant electrical parts<\/td><td>\u2022 CPU cooling fan (FM14) <br>\u2022 MFP board (MFPB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n<p>&nbsp;(2)Procedure<\/p>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><thead><tr><td>Step<\/td><td>Action<\/td><td>Control signal<\/td><td>Location of electrical components<\/td><\/tr><\/thead><tbody><tr><td>1<\/td><td>Reboot the machine.<\/td><td>&#8211;<\/td><td>&#8211;<\/td><\/tr><tr><td>2<\/td><td>Check the connector between FM14-MFPB PJ20 for proper connection and correct as necessary.<\/td><td>&#8211;<\/td><td>&#8211;<\/td><\/tr><tr><td>3<\/td><td>Check the fan for possible overload and correct as necessary.<\/td><td>&#8211;<\/td><td>&#8211;<\/td><\/tr><tr><td>4<\/td><td>FM14 operation check<\/td><td>MFPB PJ20-1 to 2<\/td><td>1-U to V<\/td><\/tr><tr><td>5<\/td><td><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub454eService\/D0001131596\/D0001131596.html\">Replace MFPB<\/a> (Part# A61FH02005)<\/td><td>&#8211;<\/td><td>&#8211;<\/td><\/tr><\/tbody><\/table>\n\n\n\n<ul class=\"wp-block-list\"><li>Link to the wiring diagram (<a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub454eService\/D0001135323\/D0001135323.html\">N.1. bizhub 554e\/454e<\/a>)<\/li><li>Link to the layout drawings for related parts by each trouble code (<a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub454eService\/D0001199289\/D0001199289.html\">S.93. C5372<\/a>)<\/li><\/ul>\n\n\n\n<p><strong>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub454eService\/D0001134413\/D0001134413.html\">K.3.10.9<\/a> (Link to the Field Service Manual)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contents Trouble type MFP control board CPU temperature failure Trouble code C5372 Rank C Detection timing Temperature failure of CPU on the MFP board was detected. Trouble isolation &#8211; Relevant electrical parts \u2022 CPU cooling fan (FM14) \u2022 MFP board (MFPB) &nbsp;(2)Procedure Step Action Control signal Location of electrical components 1 Reboot the machine. &#8211; &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c5372-bizhub-554e-454e\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;C5372 (bizhub 554e\/454e)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[925],"epkb_post_type_1_tag":[],"class_list":["post-10326","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-c5-554e-454e-trouble-code"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/10326","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=10326"}],"version-history":[{"count":1,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/10326\/revisions"}],"predecessor-version":[{"id":10328,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/10326\/revisions\/10328"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=10326"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=10326"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=10326"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}