{"id":10572,"date":"2019-07-09T15:30:15","date_gmt":"2019-07-09T15:30:15","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&#038;p=10572"},"modified":"2023-12-21T14:39:41","modified_gmt":"2023-12-21T14:39:41","slug":"c5372-bizhub-754e-654e","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c5372-bizhub-754e-654e","title":{"rendered":"C5372 (bizhub 754e\/654e)"},"content":{"rendered":"\n<p>Contents <\/p>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><tbody><tr><td>\nTrouble type<\/td><td>\nMFP control board CPU temperature \nfailure<\/td><\/tr><tr><td>\nTrouble code<\/td><td>\nC5372<\/td><\/tr><tr><td>\nRank<\/td><td>\nC<\/td><\/tr><tr><td>\nDetection timing<\/td><td>\nTemperature failure of CPU on the MFP board was \ndetected.<\/td><\/tr><tr><td>\nTrouble isolation<\/td><td>\n&#8211;<\/td><\/tr><tr><td>\nRelevant electrical parts<\/td><td> \u2022 CPU cooling fan (FM104)  <br> \u2022 MFP board  (MFPB) <\/td><\/tr><\/tbody><\/table>\n\n\n\n<p>\n&nbsp;\n(2)Procedure\n\n\n\n\n<\/p>\n\n\n\n<table class=\"wp-block-table\"><thead><tr><td>\nStep<\/td><td>\nAction<\/td><td>\nControl signal<\/td><td>\nLocation of electrical \ncomponents<\/td><\/tr><\/thead><tbody><tr><td>\n1<\/td><td>\nReboot the machine. <\/td><td>\n&#8211;<\/td><td>\n&#8211;<\/td><\/tr><tr><td>\n2<\/td><td>\nCheck the connector between FM104-MFPB PJ20 for \nproper connection and correct as necessary.<\/td><td>\n&#8211;<\/td><td>\n&#8211;<\/td><\/tr><tr><td>\n3<\/td><td>\nCheck the fan for possible overload and correct as \nnecessary.<\/td><td>\n&#8211;<\/td><td>\n&#8211;<\/td><\/tr><tr><td>\n4<\/td><td>\nFM104 operation check<\/td><td>\nMFPB PJ20<\/td><td>\n17-S<\/td><\/tr><tr><td>\n5<\/td><td> Replace FM104 Contact Konica Minolta technical support if this needs to be replaced. <\/td><td>\n&#8211;<\/td><td>\n&#8211;<\/td><\/tr><tr><td>\n6<\/td><td> <a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub754eService\/D0001103583\/D0001103583.html\">Replace MFPB<\/a>MFPB (Part# A55VH02304)<\/td><td>\n&#8211;<\/td><td>\n&#8211;<\/td><\/tr><\/tbody><\/table>\n\n\n\n<ul class=\"wp-block-list\"><li> Link to the wiring diagram (<a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub754eService\/D0001105089\/D0001105089.html\">N.1. bizhub  754e\/654e<\/a>)<\/li><li> Link to the layout drawings for related parts by  each trouble code (<a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub754eService\/D0001198120\/D0001198120.html\">S.89.  C5372<\/a>)<\/li><\/ul>\n\n\n\n<p>\n\n\n\nDocument Information\n\n\nID\nD0001104800\nRevise ID\nR000003<\/p>\n\n\n\n<p><strong>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub754eService\/D0001104800\/D0001104800.html\">K.3.10.7<\/a> (Link to the Field Service Manual)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contents Trouble type MFP control board CPU temperature failure Trouble code C5372 Rank C Detection timing Temperature failure of CPU on the MFP board was detected. Trouble isolation &#8211; Relevant electrical parts \u2022 CPU cooling fan (FM104) \u2022 MFP board (MFPB) &nbsp; (2)Procedure Step Action Control signal Location of electrical components 1 Reboot the machine. &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c5372-bizhub-754e-654e\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;C5372 (bizhub 754e\/654e)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[823],"epkb_post_type_1_tag":[],"class_list":["post-10572","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-c5-754e-654e-trouble-code"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/10572","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=10572"}],"version-history":[{"count":3,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/10572\/revisions"}],"predecessor-version":[{"id":13133,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/10572\/revisions\/13133"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=10572"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=10572"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=10572"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}