{"id":10663,"date":"2019-07-09T17:16:07","date_gmt":"2019-07-09T17:16:07","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&p=10663"},"modified":"2023-12-21T14:38:54","modified_gmt":"2023-12-21T14:38:54","slug":"cd272-bizhub-754e-654e","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=cd272-bizhub-754e-654e","title":{"rendered":"CD272 (bizhub 754e\/654e)"},"content":{"rendered":"\n

\n\n(1)Contents<\/p>\n\n\n\n
Trouble type<\/td>i-Option activated and additional memory and HDD not installed<\/td><\/tr>
Trouble code<\/td>CD272<\/td><\/tr>
Rank<\/td>C<\/td><\/tr>
Detection timing<\/td>While the i-Option is activated, the additional memory included in UK-204 and the hard disk are not installed.<\/td><\/tr>
Trouble isolation<\/td>–<\/td><\/tr>
Relevant electrical parts<\/td>\u2022 MFP board (MFPB)
\u2022 Hard disk
\u2022 Memory board\/2 (MEMB\/2; UK-204)<\/td><\/tr><\/tbody><\/table>\n\n\n\n

 (2)Procedure<\/p>\n\n\n\n
Step<\/td>Action<\/td>Control signal<\/td>Location of electrical components<\/td><\/tr>
1<\/td>Check MEMB\/2 for proper connection and correct as necessary.<\/td>–<\/td>–<\/td><\/tr>
2<\/td>Access [Service Mode] -> [System 2] -> [HDD]<\/a> and check to see if Installed is selected.<\/td>–<\/td>–<\/td><\/tr>
3<\/td>Replace MEMB\/2 (Contact Konica Minolta technical support if this needs to be replaced)<\/td>–<\/td>–<\/td><\/tr>
4<\/td>Replace the hard disk<\/a> (Part# A5C1M72H00 and\/or A161PP0100)<\/td>–<\/td>–<\/td><\/tr>
5<\/td>Replace MFPB<\/a> (Part# A55VH02304)<\/td>–<\/td>–<\/td><\/tr><\/tbody><\/table>\n\n\n\n