{"id":1200,"date":"2019-04-30T13:14:35","date_gmt":"2019-04-30T13:14:35","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&p=1200"},"modified":"2023-12-27T18:03:50","modified_gmt":"2023-12-27T18:03:50","slug":"32-01-bizhub-c360i-c300i-c250i","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=32-01-bizhub-c360i-c300i-c250i","title":{"rendered":"32-01 (bizhub C360i\/C300i\/C250i)"},"content":{"rendered":"\n

Contents<\/h2>\n\n\n\n
JAM type<\/td><\/td>
Misfeed at fusing\/paper exit section <\/td><\/tr>
JAM code<\/td><\/td>
32-01 <\/td><\/tr>
JAM detection timing<\/td><\/td>The leading edge of the paper is not turned ON (unblocked) the ADU paper passage sensor\/1 (PS40) even after the lapse of a given period of time after the reverse sequence is started.<\/td><\/td><\/tr>
Misfeed processing location<\/td><\/td>
Right door <\/td><\/tr>
Relevant parts<\/td><\/td>\u2022 Transport motor (M1)
\u2022 Fusing motor (M3)
\u2022 Paper exit\/reverse motor (M4)
\u2022 ADU transport motor (M5)
\u2022 Fusing loop sensor (PS2)
\u2022 Paper exit sensor (PS3)
\u2022 ADU paper passage sensor\/1 (PS40)
\u2022 Exit path switch solenoid (SD3)
\u2022 Expansion control board (EXCB)
\u2022 Base board (BASEB) <\/td><\/tr><\/tbody><\/table>\n\n\n\n

Procedure<\/h2>\n\n\n\n
Step<\/th>Action<\/th>Control signal<\/th>Location of electrical component<\/th><\/tr><\/thead>
1<\/td>Initial check items<\/a>
<\/td>		–<\/td>–<\/td><\/tr>
2<\/td>PS2 I\/O check, sensor check<\/td>EXCB CN13EX-6 (ON)<\/td>4-C<\/td><\/tr>
3<\/td>PS3 I\/O check, sensor check<\/td>BASEB CN22E-3 (ON)<\/td>11-C<\/td><\/tr>
4<\/td>PS40 I\/O check, sensor check<\/td>BASEB CN22E-6 (ON)<\/td>11-C<\/td><\/tr>
5<\/td>SD3 load checkCheck code: 83Multi code: 0<\/td>BASEB CN13E-7 (24V)<\/td>12-C<\/td><\/tr>
6<\/td>M1 load checkCheck code: 40Multi code: 1, 4, 5<\/td>BASEB CN19EA-1 to 5<\/td>1-C<\/td><\/tr>
7<\/td>M3 load checkCheck code: 45Multi code: 1, 4, 5, 6<\/td>BASEB CN19EA-6 to 10<\/td>1-C<\/td><\/tr>
8<\/td>M4 load checkCheck code: 84Multi code: 1, 4, 5, 6, 9, 10<\/td>BASEB CN18E-3 to 6<\/td>5-C<\/td><\/tr>
9<\/td>M5 load checkCheck code: 85Multi code: 1, 4, 5<\/td>BASEB CN18E-7 to 10<\/td>5-C<\/td><\/tr>
10<\/td>Replace EXCB.<\/a> (Part# AA2JH00500)
<\/td>		–<\/td>–<\/td><\/tr>
11<\/td>Replace BASEB.<\/a> (Part# AA2JH02005)
<\/td>		–<\/td>–<\/td><\/tr><\/tbody><\/table>\n\n\n\n

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n

L.1.7.2<\/a> (Link to the Field Service Manual)<\/p>\n","protected":false},"excerpt":{"rendered":"

Contents JAM type Misfeed at fusing\/paper exit section JAM code 32-01 JAM detection timing The leading edge of the paper is not turned ON (unblocked) the ADU paper passage sensor\/1 (PS40) even after the lapse of a given period of time after the reverse sequence is started. Misfeed processing location Right door Relevant parts \u2022 … <\/p>\n

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