{"id":12700,"date":"2019-07-22T12:50:58","date_gmt":"2019-07-22T12:50:58","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&#038;p=12700"},"modified":"2023-12-21T14:21:31","modified_gmt":"2023-12-21T14:21:31","slug":"c2257-bizhub-754e-654e","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c2257-bizhub-754e-654e","title":{"rendered":"C2257 (bizhub 754e\/654e)"},"content":{"rendered":"\n<p>\n\nContents<\/p>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><tbody><tr><td>Trouble type<\/td><td>Cleaning brush motor&#8217;s failure to turn<\/td><\/tr><tr><td>Trouble code<\/td><td>C2257<\/td><\/tr><tr><td>Rank<\/td><td>B<\/td><\/tr><tr><td>Detection timing<\/td><td>The motor lock signal remains HIGH for a predetermined continuous period of time while the motor is turning.<\/td><\/tr><tr><td>Trouble isolation<\/td><td>&#8211;<\/td><\/tr><tr><td>Relevant electrical parts<\/td><td>\u2022 Transfer belt unit (cleaner unit) <br>\u2022 Cleaning brush motor (M38) <br>\u2022 Printer control board (PRCB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n<p>&nbsp;(2)Procedure<\/p>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><thead><tr><td>Step<\/td><td>Action<\/td><td>Control signal<\/td><td>Location of electrical components<\/td><\/tr><\/thead><tbody><tr><td>1<\/td><td>Check the connector between M38-PRCB CN39 for proper connection and correct as necessary.<\/td><td>&#8211;<\/td><td>&#8211;<\/td><\/tr><tr><td>2<\/td><td>Check the M38 connector for proper drive coupling and correct as necessary.<\/td><td>&#8211;<\/td><td>&#8211;<\/td><\/tr><tr><td>3<\/td><td>Check the cleaner unit gear of the transfer belt unit for rotation and correct any faulty rotation.<\/td><td>&#8211;<\/td><td>&#8211;<\/td><\/tr><tr><td>4<\/td><td>M38 operation check<\/td><td>PRCB CN39-1 to 7<\/td><td>20-K<\/td><\/tr><tr><td>5<\/td><td><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub754eService\/D0001103616\/D0001103616.html\">Replace M38<\/a> (Part# A161M10200)<\/td><td>&#8211;<\/td><td>&#8211;<\/td><\/tr><tr><td>6<\/td><td><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub754eService\/D0001103455\/D0001103455.html\">Replace the transfer belt unit.<\/a> (Part# A55VR70000)<\/td><td>&#8211;<\/td><td>&#8211;<\/td><\/tr><tr><td>7<\/td><td>PRCB ICP8 conduction check<\/td><td>&#8211;<\/td><td>&#8211;<\/td><\/tr><tr><td>8<\/td><td><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub754eService\/D0001103579\/D0001103579.html\">Replace PRCB<\/a> (Part# A55VH00105)<\/td><td>&#8211;<\/td><td>&#8211;<\/td><\/tr><\/tbody><\/table>\n\n\n\n<ul class=\"wp-block-list\"><li>Link to the wiring diagram (<a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub754eService\/D0001105089\/D0001105089.html\">N.1. bizhub 754e\/654e<\/a>)<\/li><li>Link to the layout drawings for related parts by each trouble code (<a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub754eService\/D0001198060\/D0001198060.html\">S.55. C2257, C2258<\/a>)<\/li><\/ul>\n\n\n\n<p><strong>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub754eService\/D0001104762\/D0001104762.html\">K.3.7.6<\/a> (Link to the Field Service Manual)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contents Trouble type Cleaning brush motor&#8217;s failure to turn Trouble code C2257 Rank B Detection timing The motor lock signal remains HIGH for a predetermined continuous period of time while the motor is turning. Trouble isolation &#8211; Relevant electrical parts \u2022 Transfer belt unit (cleaner unit) \u2022 Cleaning brush motor (M38) \u2022 Printer control board &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c2257-bizhub-754e-654e\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;C2257 (bizhub 754e\/654e)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[820],"epkb_post_type_1_tag":[],"class_list":["post-12700","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-c2-754e-654e-trouble-code"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/12700","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=12700"}],"version-history":[{"count":1,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/12700\/revisions"}],"predecessor-version":[{"id":12701,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/12700\/revisions\/12701"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=12700"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=12700"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=12700"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}