{"id":12736,"date":"2019-07-22T14:16:39","date_gmt":"2019-07-22T14:16:39","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&#038;p=12736"},"modified":"2023-12-21T14:21:12","modified_gmt":"2023-12-21T14:21:12","slug":"c2a24-bizhub-754e-654e","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c2a24-bizhub-754e-654e","title":{"rendered":"C2A24 (bizhub 754e\/654e)"},"content":{"rendered":"\n<p>\n\nContents<\/p>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><tbody><tr><td>Trouble type<\/td><td>Toner cartridge new release failure<\/td><\/tr><tr><td>Trouble code<\/td><td>C2A24<\/td><\/tr><tr><td>Rank<\/td><td>C<\/td><\/tr><tr><td>Detection timing<\/td><td>The status with the new cartridge is not cleared after the new toner cartridge is set.<\/td><\/tr><tr><td>Trouble isolation<\/td><td>&#8211;<\/td><\/tr><tr><td>Relevant electrical parts<\/td><td>\u2022 Toner cartridge <br>\u2022 Printer control board (PRCB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n<p>&nbsp;(2)Procedure<\/p>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><thead><tr><td>Step<\/td><td>Action<\/td><td>Control signal<\/td><td>Location of electrical components<\/td><\/tr><\/thead><tbody><tr><td>1<\/td><td>Clean the connection between the toner cartridge and the machine if dirty.<\/td><td>&#8211;<\/td><td>&#8211;<\/td><\/tr><tr><td>2<\/td><td><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub754eService\/D0001103454\/D0001103454.html\">Reinstall the toner cartridge<\/a> <\/td><td>&#8211;<\/td><td>&#8211;<\/td><\/tr><tr><td>3<\/td><td>Check the harness for proper connection and correct as necessary.<\/td><td>&#8211;<\/td><td>&#8211;<\/td><\/tr><tr><td>4<\/td><td><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub754eService\/D0001103454\/D0001103454.html\">Replace the toner cartridge<\/a> (Part#A3VU030)<\/td><td>&#8211;<\/td><td>&#8211;<\/td><\/tr><tr><td>5<\/td><td><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub754eService\/D0001103579\/D0001103579.html\">Replace PRCB<\/a> (Part# A55VH00105)<\/td><td>&#8211;<\/td><td>&#8211;<\/td><\/tr><\/tbody><\/table>\n\n\n\n<ul class=\"wp-block-list\"><li>Link to the layout drawings for related parts by each trouble code (<a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub754eService\/D0001198070\/D0001198070.html\">S.60. C2414, C2558, C255C, C2A14, C2A24, C4802, C5601, CC153, CEEE3<\/a>)<\/li><\/ul>\n\n\n\n<p><strong>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub754eService\/D0001104774\/D0001104774.html\">K.3.7.18<\/a> (Link to the Field Service Manual)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contents Trouble type Toner cartridge new release failure Trouble code C2A24 Rank C Detection timing The status with the new cartridge is not cleared after the new toner cartridge is set. Trouble isolation &#8211; Relevant electrical parts \u2022 Toner cartridge \u2022 Printer control board (PRCB) &nbsp;(2)Procedure Step Action Control signal Location of electrical components 1 &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c2a24-bizhub-754e-654e\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;C2A24 (bizhub 754e\/654e)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[820],"epkb_post_type_1_tag":[],"class_list":["post-12736","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-c2-754e-654e-trouble-code"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/12736","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=12736"}],"version-history":[{"count":1,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/12736\/revisions"}],"predecessor-version":[{"id":12737,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/12736\/revisions\/12737"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=12736"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=12736"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=12736"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}