{"id":12916,"date":"2019-07-23T15:34:37","date_gmt":"2019-07-23T15:34:37","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&#038;p=12916"},"modified":"2023-12-21T14:17:06","modified_gmt":"2023-12-21T14:17:06","slug":"c2163-bizhub-c754e-c654e","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c2163-bizhub-c754e-c654e","title":{"rendered":"C2163 (bizhub C754e\/C654e)"},"content":{"rendered":"\n<p>Contents<\/p>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><tbody><tr><td>Trouble type<\/td><td>PC charge (C) malfunction, PC charge (M) malfunction, PC charge (Y) malfunction, PC charge (K) malfunction, PC charge malfunction<\/td><\/tr><tr><td>Trouble code<\/td><td>C2163<\/td><\/tr><tr><td>Rank<\/td><td>B<\/td><\/tr><tr><td>Detection timing<\/td><td>When electrostatic charge output is ON, electrostatic charge leak detection system continues to detect leaks for a predetermined period of time.<br>In this case, C2164 is displayed at the first detection and then after the trouble is reset, a leak IU identification process is executed. Then the trouble code corresponding to the IU color is displayed.<\/td><\/tr><tr><td>Trouble isolation<\/td><td>\u2013<\/td><\/tr><tr><td>Relevant electrical parts<\/td><td>\u2022 Imaging unit\/C&nbsp;<br>\u2022 Imaging unit \/M&nbsp;<br>\u2022 Imaging unit \/Y&nbsp;<br>\u2022 Drum unit\/K&nbsp;<br>\u2022 High voltage unit\/1 (HV1)&nbsp;<br>\u2022 Printer control board (PRCB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n<p>&nbsp;(2)Procedure<\/p>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><thead><tr><td>Step<\/td><td>Action<\/td><td>Control signal<\/td><td>Location of electrical components<\/td><\/tr><\/thead><tbody><tr><td>1<\/td><td>Check the imaging unit for proper connection and correct as necessary.<\/td><td>\u2013<\/td><td>\u2013<\/td><\/tr><tr><td>2<\/td><td>Check the HV1 connector for proper connection and correct as necessary.<\/td><td>\u2013<\/td><td>\u2013<\/td><\/tr><tr><td>3<\/td><td>Check the PRCB connector for proper connection and correct as necessary.<\/td><td>\u2013<\/td><td>\u2013<\/td><\/tr><tr><td>4<\/td><td><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC754eService\/D0001044279\/D0001044279.html\">Replace the imaging unit.<\/a>&nbsp;(C Part# A2X20KD, M Part# A2X20ED, Y Part# A2X208D)<\/td><td>\u2013<\/td><td>\u2013<\/td><\/tr><tr><td>5<\/td><td><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC754eService\/D0001044280\/D0001044280.html\">Replace the drum unit\/K.<\/a>&nbsp;(Part# A2X20RD)<\/td><td>\u2013<\/td><td>\u2013<\/td><\/tr><tr><td>6<\/td><td><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC754eService\/D0001044417\/D0001044417.html\">Replace HV1<\/a>&nbsp;(Part# A2X0M40700)<\/td><td>\u2013<\/td><td>\u2013<\/td><\/tr><tr><td>7<\/td><td><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC754eService\/D0001044408\/D0001044408.html\">Replace PRCB<\/a>&nbsp;(Part# A2X0H00S06)<\/td><td>\u2013<\/td><td>\u2013<\/td><\/tr><\/tbody><\/table>\n\n\n\n<ul class=\"wp-block-list\"><li>Link to the layout drawings for related parts by each trouble code (<a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC754eService\/D0001108345\/D0001108345.html\">S.53. C2160, C2161, C2162, C2163, C2164<\/a>)<\/li><\/ul>\n\n\n\n<p><strong>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC754eService\/D0001045592\/D0001045592.html\">K.3.7.4<\/a>&nbsp;(Link to the Field Service Manual)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contents Trouble type PC charge (C) malfunction, PC charge (M) malfunction, PC charge (Y) malfunction, PC charge (K) malfunction, PC charge malfunction Trouble code C2163 Rank B Detection timing When electrostatic charge output is ON, electrostatic charge leak detection system continues to detect leaks for a predetermined period of time.In this case, C2164 is displayed &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c2163-bizhub-c754e-c654e\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;C2163 (bizhub C754e\/C654e)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[871],"epkb_post_type_1_tag":[],"class_list":["post-12916","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-c2-c754e-c654e-trouble-code"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/12916","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=12916"}],"version-history":[{"count":1,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/12916\/revisions"}],"predecessor-version":[{"id":12917,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/12916\/revisions\/12917"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=12916"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=12916"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=12916"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}