{"id":13828,"date":"2019-07-30T19:35:29","date_gmt":"2019-07-30T19:35:29","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&p=13828"},"modified":"2023-12-18T19:53:02","modified_gmt":"2023-12-18T19:53:02","slug":"c5102-bizhub-c364e-c284e-c224e","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c5102-bizhub-c364e-c284e-c224e","title":{"rendered":"C5102 (bizhub C364e\/C284e\/C224e)"},"content":{"rendered":"\n

\n\nContents<\/p>\n\n\n\n
Trouble type<\/td>Transport motor’s failure to turn<\/td><\/tr>
Trouble code<\/td>C5102<\/td><\/tr>
Rank<\/td>B<\/td><\/tr>
Detection timing<\/td>The motor lock signal remains HIGH for a predetermined continuous period of time while the motor remains stationary.<\/td><\/tr>
Trouble isolation<\/td>–<\/td><\/tr>
Relevant electrical parts<\/td>\u2022 Transport motor (M1)
\u2022 Printer control board (PRCB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n

 (2)Procedure<\/p>\n\n\n\n
Step<\/td>Action<\/td>Control signal<\/td>Location of electrical components<\/td><\/tr><\/thead>
1<\/td>Check the connector between M1-PRCB CN31 for proper connection and correct as necessary.<\/td>–<\/td>–<\/td><\/tr>
2<\/td>Check M1 for proper drive coupling and correct as necessary.<\/td>–<\/td>–<\/td><\/tr>
3<\/td>M1 operation check<\/td>PRCB CN31-2 (REM)PRCB CN31-5 (LOCK)<\/td>bizhub C364e 21-I to Jbizhub C284e 22-I to Jbizhub C224e 24-I to J<\/td><\/tr>
4<\/td>Replace M1<\/a> (Part# A161M10001)<\/td>–<\/td>–<\/td><\/tr>
5<\/td>Replace PRCB<\/a> (Part# A5C1H00102)<\/td>–<\/td>–<\/td><\/tr><\/tbody><\/table>\n\n\n\n