{"id":13862,"date":"2019-07-30T20:50:00","date_gmt":"2019-07-30T20:50:00","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&#038;p=13862"},"modified":"2023-12-18T19:52:36","modified_gmt":"2023-12-18T19:52:36","slug":"c6704-bizhub-c364e-c284e-c224e","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c6704-bizhub-c364e-c284e-c224e","title":{"rendered":"C6704 (bizhub C364e\/C284e\/C224e)"},"content":{"rendered":"\n<p>\n\nContents<\/p>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><tbody><tr><td>Trouble type<\/td><td>Image input time out<\/td><\/tr><tr><td>Trouble code<\/td><td>C6704<\/td><\/tr><tr><td>Rank<\/td><td>C<\/td><\/tr><tr><td>Detection timing<\/td><td>Image data is not input from the scanner to the MFP board (MFPB).<\/td><\/tr><tr><td>Trouble isolation<\/td><td>Scanner<\/td><\/tr><tr><td>Relevant electrical parts<\/td><td>\u2022 MFP board (MFPB) <br>\u2022 CCD board (CCDB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n<p>&nbsp;(2)Procedure<\/p>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><thead><tr><td>Step<\/td><td>Action<\/td><td>Control signal<\/td><td>Location of electrical components<\/td><\/tr><\/thead><tbody><tr><td>1<\/td><td>Select [Service Mode] -&gt; [State Confirmation] -&gt; [Memory\/HDD Adj.] -&gt;&nbsp;<a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC364eService\/D0000994046\/D0000994046.html#sct_7\">[Memory Bus Check]<\/a>&nbsp;-&gt; [Scanner -&gt; Memory], and conduct the memory bus function.<\/td><td>&#8211;<\/td><td>&#8211;<\/td><\/tr><tr><td>2<\/td><td>Check the connectors between scanner section and MFPB for proper connection and correct as necessary.<\/td><td>&#8211;<\/td><td>&#8211;<\/td><\/tr><tr><td>3<\/td><td><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC364eService\/D0000992481\/D0000992481.html\">Replace MFPB<\/a> (Part# A5C1H0200B)<\/td><td>&#8211;<\/td><td>&#8211;<\/td><\/tr><tr><td>4<\/td><td><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC364eService\/D0000992470\/D0000992470.html\">Replace CCDB<\/a> (Part# A5C1R70000)<\/td><td>&#8211;<\/td><td>&#8211;<\/td><\/tr><\/tbody><\/table>\n\n\n\n<ul class=\"wp-block-list\"><li>Link to the layout drawings for related parts by each trouble code (<a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC364eService\/D0001050509\/D0001050509.html\">S.81. C6704, C6752, CDF50, CDF70, CDFA0<\/a>)<\/li><\/ul>\n\n\n\n<p><strong>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC364eService\/D0000994725\/D0000994725.html\">K.3.11.5<\/a> (Link to the Field Service Manual)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contents Trouble type Image input time out Trouble code C6704 Rank C Detection timing Image data is not input from the scanner to the MFP board (MFPB). Trouble isolation Scanner Relevant electrical parts \u2022 MFP board (MFPB) \u2022 CCD board (CCDB) &nbsp;(2)Procedure Step Action Control signal Location of electrical components 1 Select [Service Mode] -&gt; &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c6704-bizhub-c364e-c284e-c224e\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;C6704 (bizhub C364e\/C284e\/C224e)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[891],"epkb_post_type_1_tag":[],"class_list":["post-13862","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-c6-c364e-c284e-c224e-trouble-code"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/13862","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=13862"}],"version-history":[{"count":1,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/13862\/revisions"}],"predecessor-version":[{"id":13863,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/13862\/revisions\/13863"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=13862"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=13862"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=13862"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}