{"id":1404,"date":"2019-05-01T16:04:44","date_gmt":"2019-05-01T16:04:44","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&#038;p=1404"},"modified":"2023-12-27T18:02:15","modified_gmt":"2023-12-27T18:02:15","slug":"c2650-bizhub-c658-c558-c458-2","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c2650-bizhub-c658-c558-c458-2","title":{"rendered":"C265B (bizhub C658\/C558\/C458)"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"436F6E74656E7473\">Contents<\/h2>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><tbody><tr><td>Trouble type<\/td><td>C265B: Main backup media access error 2 <\/td><\/tr><tr><td>Rank<\/td><td>C<\/td><\/tr><tr><td>Trouble detection condition<\/td><td>\u2022 The re-written data, which has been read out, checked and founded as error, is read out again and found as error.&nbsp;<br>\u2022 The error was found when reading out the counter value.&nbsp;<br>\u2022 The main body detects that the EEPROM is not mounted.<\/td><\/tr><tr><td>Trouble isolation<\/td><td>\u2013<\/td><\/tr><tr><td>Relevant electrical parts<\/td><td>\u2022  C265B: EEPROM2 (EEPROM\/2) <br>\u2022 MFP board (MFPB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"50726F636564757265\">&nbsp;Procedure<\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li>Make sure that EEPROM\/1 and EEPROM\/2 are mounted in their respective correct positions.<\/li><li>Check to see if the EEPROM is mounted in a reverse direction.<\/li><li>Check the connector from MFPB to EEPROM for proper connection and correct as necessary.<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC368Service\/en-US\/4471670027.html\">Replace MFPB.<\/a>&nbsp;(C458 Part# A79MH02102 \/ C558 or C658 Part # A79JH02102)<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC368Service\/en-US\/4471677067.html\">Replace EEPROM\/1 and EEPROM\/2.<\/a>&nbsp;(Part# V864800107)<\/li><li>1. Replace the current EEPROM with a new one.<\/li><li>2. Replace the following components with new ones.<\/li><li>When the transfer belt unit and the fusing unit have been replaced with new ones, perform [<a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC368Service\/en-US\/4475864843.html#4E65772052656C65617365\">New Release<\/a>] in the service mode. When the transfer roller has been replaced with a new one, perform [<a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC368Service\/en-US\/4475864843.html#436F756E74657220636C656172\">Counter clear<\/a>].<ul><li>Developing unit\/Y,M,C,K (C Part# A9C80KD, M Part# A9C80ED, Y Part# A9C808D , K Part# A9C803D)<\/li><li>Drum unit\/Y,M,C,K (Y,M,C Part# A7U40TD \/ K Part# A7U40RD)<\/li><li>Toner cartridge\/Y,M,C,K (C Part# A9E8430, M Part# A9E8330, Y Part# A9E8230 , K Part# A9E8130)<\/li><li>Transfer belt unit (Part# A79JR73211)<\/li><li>Fusing unit ((bizhub C658\/C558) Part# A79JR71066 \/ (bizhub C458) Part# A79MR70222)<\/li><li>Transfer roller (Part# A161R71433)<\/li><li>Feed roller (Part# A00J563600), pick-up roller (Part# 9J07330102), separation roller (Part# 9J07340901) (including options)<\/li><\/ul><\/li><li>3. Turn ON the main power switch and check to see that warm-up is started. Make sure that malfunction codes other than C2650 or improper IU\/TC placement is not detected.<\/li><li>4. Make the specified readjustments.<\/li><li>If the above actions do not solve the problem, contact KM.<\/li><\/ol>\n\n\n\n<p><strong>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n<p><a rel=\"noreferrer noopener\" href=\"http:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC368Service\/en-US\/4485541771.html\" target=\"_blank\">K.3.12.11<\/a>&nbsp;(Link to the Field Service Manual)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contents Trouble type C265B: Main backup media access error 2 Rank C Trouble detection condition \u2022 The re-written data, which has been read out, checked and founded as error, is read out again and found as error.&nbsp;\u2022 The error was found when reading out the counter value.&nbsp;\u2022 The main body detects that the EEPROM is &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c2650-bizhub-c658-c558-c458-2\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;C265B (bizhub C658\/C558\/C458)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[25],"epkb_post_type_1_tag":[],"class_list":["post-1404","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-c2-c658-c558-c458"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/1404","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1404"}],"version-history":[{"count":2,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/1404\/revisions"}],"predecessor-version":[{"id":1408,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/1404\/revisions\/1408"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1404"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=1404"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=1404"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}