{"id":14049,"date":"2019-08-02T14:34:36","date_gmt":"2019-08-02T14:34:36","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&#038;p=14049"},"modified":"2023-12-18T19:46:51","modified_gmt":"2023-12-18T19:46:51","slug":"cd3-bizhub-c364e-c284e-c224e","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=cd3-bizhub-c364e-c284e-c224e","title":{"rendered":"CD3## (bizhub C364e\/C284e\/C224e)"},"content":{"rendered":"\n<p>\n\nContents<\/p>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><tbody><tr><td>Trouble type<\/td><td>Nonvolatile data error<\/td><\/tr><tr><td>Trouble code<\/td><td>CD3##<\/td><\/tr><tr><td>Rank<\/td><td>&#8211;<\/td><\/tr><tr><td>Detection timing<\/td><td>Abnormality is detected by the abnormal check of each nonvolatile data.<\/td><\/tr><tr><td>Trouble isolation<\/td><td>&#8211;<\/td><\/tr><\/tbody><\/table>\n\n\n\n<ul class=\"wp-block-list\"><li>Trouble code [C-D370] will be displayed when multiple errors (over 5) of nonvolatile data are detected, which can be restored with one restoration command.<\/li><li>Data backup will be automatically performed every hour. Backup can also be performed manually with the following setting.<br>[Service Mode] -&gt; [Enhanced Security] -&gt; [<a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC364eService\/D0000994286\/D0000994286.html\">Memory Data Backup<\/a>]<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC364eService\/_dms_illust_cache_\/a55vm0ke008da.png\" alt=\"\"\/><figcaption><strong>See Step 3 Below.<\/strong><\/figcaption><\/figure>\n\n\n\n<ol class=\"wp-block-list\"><li>When a trouble caused by nonvolatile data error occurs, the screen below appears.<a rel=\"noreferrer noopener\" href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC364eService\/_dms_illust_cache_\/a55vm0ke008da.png\" target=\"_blank\"><\/a>\u00a0<\/li><li>Select [Yes].<\/li><li>The screen will be shifted to the data restoration screen to perform data restoration.                                                                                                                                                        <strong>NOTE<\/strong><ul><li>When the restoration is performed in a short time, data restoration screen may not be displayed.\u00a0<\/li><\/ul><\/li><li>Check the message which indicates that the data restoration was successfully conducted. Turn OFF the main power switch and turn it ON again more than 10 seconds after.                                                                                                                                                  <strong>NOTE<\/strong><ul><li>In case it failed to restore data, return to the trouble code screen.<\/li><\/ul><\/li><\/ol>\n\n\n\n<p><strong>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC364eService\/D0000994821\/D0000994821.html\">K.3.16.18<\/a> (Link to the Field Service Manual)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contents Trouble type Nonvolatile data error Trouble code CD3## Rank &#8211; Detection timing Abnormality is detected by the abnormal check of each nonvolatile data. Trouble isolation &#8211; Trouble code [C-D370] will be displayed when multiple errors (over 5) of nonvolatile data are detected, which can be restored with one restoration command. Data backup will be &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=cd3-bizhub-c364e-c284e-c224e\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;CD3## (bizhub C364e\/C284e\/C224e)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[896],"epkb_post_type_1_tag":[],"class_list":["post-14049","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-cd-c364e-c284e-c224e-trouble-code"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/14049","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=14049"}],"version-history":[{"count":1,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/14049\/revisions"}],"predecessor-version":[{"id":14050,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/14049\/revisions\/14050"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=14049"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=14049"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=14049"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}