{"id":1411,"date":"2019-05-01T16:10:17","date_gmt":"2019-05-01T16:10:17","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&#038;p=1411"},"modified":"2023-12-27T17:57:55","modified_gmt":"2023-12-27T17:57:55","slug":"c2a11-bizhub-c658-c558-c458","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c2a11-bizhub-c658-c558-c458","title":{"rendered":"C2A11 (bizhub C658\/C558\/C458)"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"436F6E74656E7473\">&nbsp;Contents<\/h2>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><tbody><tr><td>Trouble type<\/td><td>C2A11: Drum unit\/C new release failure<\/td><\/tr><tr><td>Rank<\/td><td>B<\/td><\/tr><tr><td>Trouble detection condition<\/td><td>The status with the new unit is not cleared after the new drum unit is set.<\/td><\/tr><tr><td>Trouble isolation<\/td><td>&#8211;<\/td><\/tr><tr><td>Relevant electrical parts<\/td><td>\u2022 Drum unit\/C,M,Y,K <br>\u2022 Front side board (FRB) <br>\u2022 MFP board (MFPB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"50726F636564757265\">&nbsp;Procedure<\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li>Clean the connection between the drum unit and the main body if dirty.<\/li><li>Reinstall the drum unit.<\/li><li>Check the connector between the drum unit-FRB CN12 for proper connection and correct as necessary.<\/li><li>Check the connector between FRB CN1, CN3-MFPB CN4E, CN5E for proper connection and correct as necessary.<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC368Service\/en-US\/4469547019.html\">Replace the drum unit.<\/a> (Y,M,C Part# A7U40TD \/ K Part# A7U40RD)<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC368Service\/en-US\/4471641867.html\">Replace FRB.<\/a> (Part# A7PUH00500)<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC368Service\/en-US\/4471670027.html\">Replace MFPB.<\/a> (C458 Part# A79MH02102 \/ C558 or C658 Part # A79JH02102)<\/li><\/ol>\n\n\n\n<p><strong>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n<p><a rel=\"noreferrer noopener\" href=\"http:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC368Service\/en-US\/4485581195.html\" target=\"_blank\">K.3.12.13<\/a> (Link to the Field Service Manual)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp;Contents Trouble type C2A11: Drum unit\/C new release failure Rank B Trouble detection condition The status with the new unit is not cleared after the new drum unit is set. Trouble isolation &#8211; Relevant electrical parts \u2022 Drum unit\/C,M,Y,K \u2022 Front side board (FRB) \u2022 MFP board (MFPB) &nbsp;Procedure Clean the connection between the drum &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c2a11-bizhub-c658-c558-c458\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;C2A11 (bizhub C658\/C558\/C458)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[25],"epkb_post_type_1_tag":[],"class_list":["post-1411","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-c2-c658-c558-c458"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/1411","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1411"}],"version-history":[{"count":1,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/1411\/revisions"}],"predecessor-version":[{"id":1412,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/1411\/revisions\/1412"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1411"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=1411"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=1411"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}