{"id":1419,"date":"2019-05-01T16:18:26","date_gmt":"2019-05-01T16:18:26","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&p=1419"},"modified":"2023-12-27T17:57:55","modified_gmt":"2023-12-27T17:57:55","slug":"c2a21-bizhub-c658-c558-c458","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c2a21-bizhub-c658-c558-c458","title":{"rendered":"C2A21 (bizhub C658\/C558\/C458)"},"content":{"rendered":"\n

Contents<\/h2>\n\n\n\n
Trouble type<\/td>C2A21: Toner cartridge\/C new release failure<\/td><\/tr>
Rank<\/td>C<\/td><\/tr>
Trouble detection condition<\/td>The status with the new unit is not cleared after the new toner cartridge is set.<\/td><\/tr>
Trouble isolation<\/td>–<\/td><\/tr>
Relevant electrical parts<\/td>\u2022 Toner cartridge\/ C,M,Y,K
\u2022 Expansion control board (EXCB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n

 Procedure<\/h2>\n\n\n\n
  1. Clean the connection between the toner cartridge and the main body if dirty.<\/li>
  2. Check the connector between the toner cartridge-relay CN79-EXCB CN5 for proper connection and correct as necessary.<\/li>
  3. Reinstall the toner cartridge.<\/a> <\/li>
  4. Check the harness for proper connection and correct as necessary.<\/li>
  5. Replace the toner cartridge.<\/a> (C Part# A9E8430, M Part# A9E8330, Y Part# A9E8230 , K Part# A9E8130)<\/li>
  6. Replace EXCB.<\/a> (Part# A79JH00500)<\/li><\/ol>\n\n\n\n

    Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n

    K.3.12.14<\/a> (Link to the Field Service Manual)<\/p>\n","protected":false},"excerpt":{"rendered":"

    Contents Trouble type C2A21: Toner cartridge\/C new release failure Rank C Trouble detection condition The status with the new unit is not cleared after the new toner cartridge is set. Trouble isolation – Relevant electrical parts \u2022 Toner cartridge\/ C,M,Y,K\u2022 Expansion control board (EXCB)  Procedure Clean the connection between the toner cartridge and the main … <\/p>\n

    Continue reading “C2A21 (bizhub C658\/C558\/C458)”<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[25],"epkb_post_type_1_tag":[],"class_list":["post-1419","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-c2-c658-c558-c458"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/1419","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1419"}],"version-history":[{"count":1,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/1419\/revisions"}],"predecessor-version":[{"id":1420,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/1419\/revisions\/1420"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1419"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=1419"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=1419"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}