{"id":1481,"date":"2019-05-01T18:36:03","date_gmt":"2019-05-01T18:36:03","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&#038;p=1481"},"modified":"2023-12-27T17:55:51","modified_gmt":"2023-12-27T17:55:51","slug":"c3738-bizhub-c658-c558-c458","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c3738-bizhub-c658-c558-c458","title":{"rendered":"C3738 (bizhub C658\/C558\/C458)"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"436F6E74656E7473\">Contents<\/h2>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><tbody><tr><td>Trouble type<\/td><td>C3738: Fusing abnormally high temperature detection hard protector (Middle of the heating roller) (bizhub C658\/C558) <\/td><\/tr><tr><td>Rank<\/td><td>A<\/td><\/tr><tr><td>Trouble detection condition<\/td><td>An abnormally high temperature is detected on the hard protector circuit (center of the heating roller). <\/td><\/tr><tr><td>Trouble isolation<\/td><td>\u2013<\/td><\/tr><tr><td>Relevant electrical parts<\/td><td>\u2022 Fusing unit\u00a0<br>\u2022 Heating roller thermistor3 (TH3) <br>\u2022 IH power supply (IHPU) (bizhub C658\/C558 only)\u00a0<br>\u2022 MFP board (MFPB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"50726F636564757265\">&nbsp;Procedure<\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li>Check the fusing unit for correct installation (whether it is secured in position).<\/li><li>Check the open\/close operation of the right door.<\/li><li>Check the fusing unit-MFPB CN22E for proper connection and correct or change as necessary. (bizhub C658\/C558)<\/li><li>Check the fusing unit-MFPB CN12E for proper connection and correct or change as necessary. (bizhub C458)<\/li><li>Check the connector between TEMS\/1-relay CN109-MFPB CN15E for proper connection and correct as necessary. (bizhub C658\/C558)<\/li><li>Check the connector between TEMS\/2-relay CN138-MFPB CN15E for proper connection and correct as necessary. (bizhub C658\/C558)<\/li><li>Replace the fusing unit. (<a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC368Service\/en-US\/4469913099.html\">bizhub C658\/C558<\/a>&nbsp;Part# A79JR71066\/&nbsp;<a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC368Service\/en-US\/4469934219.html\">bizhub C458<\/a>&nbsp;Part# A79MR70222)<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC368Service\/en-US\/4471712267.html\">Replace IHPU.<\/a>&nbsp;(bizhub C658\/C558 only) (Part# A8KNM40A02)<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC368Service\/en-US\/4471670027.html\">Replace MFPB.<\/a>&nbsp;(C458 Part# A79MH02102 \/ C558 or C658 Part # A79JH02102)<\/li><\/ol>\n\n\n\n<p><strong>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n<p><a rel=\"noreferrer noopener\" href=\"http:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC368Service\/en-US\/4485936907.html\" target=\"_blank\">K.3.14.7<\/a>&nbsp;(Link to the Field Service Manual)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contents Trouble type C3738: Fusing abnormally high temperature detection hard protector (Middle of the heating roller) (bizhub C658\/C558) Rank A Trouble detection condition An abnormally high temperature is detected on the hard protector circuit (center of the heating roller). Trouble isolation \u2013 Relevant electrical parts \u2022 Fusing unit\u00a0\u2022 Heating roller thermistor3 (TH3) \u2022 IH power &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c3738-bizhub-c658-c558-c458\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;C3738 (bizhub C658\/C558\/C458)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[26],"epkb_post_type_1_tag":[],"class_list":["post-1481","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-c3-c658-c558-c458"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/1481","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1481"}],"version-history":[{"count":1,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/1481\/revisions"}],"predecessor-version":[{"id":1482,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/1481\/revisions\/1482"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1481"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=1481"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=1481"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}