{"id":15217,"date":"2019-10-01T21:05:29","date_gmt":"2019-10-01T21:05:29","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&#038;p=15217"},"modified":"2023-12-18T19:11:46","modified_gmt":"2023-12-18T19:11:46","slug":"c2a23-bizhub-c754-c654","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c2a23-bizhub-c754-c654","title":{"rendered":"C2A23 (bizhub C754\/C654)"},"content":{"rendered":"\n<p><strong>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><br><\/p>\n\n\n\n<p>Contents<\/p>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><tbody><tr><td>Trouble type<\/td><td>Toner cartridge\/Y new release failure<\/td><\/tr><tr><td>Trouble code<\/td><td>C2A23<\/td><\/tr><tr><td>Rank<\/td><td>C<\/td><\/tr><tr><td>Detection timing<\/td><td>The status with the new cartridge is not cleared after the new toner cartridge is set.<\/td><\/tr><tr><td>Trouble isolation<\/td><td>\u2013<\/td><\/tr><tr><td>Relevant electrical parts<\/td><td>-Toner cartridge\/Y<br>-Printer control board (PRCB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n<p>(2)Procedure<\/p>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><thead><tr><td>Step<\/td><td>Action<\/td><td>Control signal<\/td><td>Location of electrical components<\/td><\/tr><\/thead><tbody><tr><td>1<\/td><td>Clean the connection between the toner cartridge and the machine if dirty.<\/td><td>\u2013<\/td><td>\u2013<\/td><\/tr><tr><td>2<\/td><td><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC654C754Service\/D0000573081\/D0000573081.html\">Reinstall the toner cartridge<\/a><\/td><td>\u2013<\/td><td>\u2013<\/td><\/tr><tr><td>3<\/td><td>Check the harness for proper connection and correct as necessary.<\/td><td>\u2013<\/td><td>\u2013<\/td><\/tr><tr><td>4<\/td><td><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC654C754Service\/D0000573081\/D0000573081.html\">Replace the toner cartridge<\/a>\u00a0(Part# A3VU230)<\/td><td>\u2013<\/td><td>\u2013<\/td><\/tr><tr><td>5<\/td><td><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC654C754Service\/D0000573206\/D0000573206.html\">Replace PRCB<\/a>&nbsp;(Part# A2X0H00102)<\/td><td>\u2013<\/td><td>\u2013<\/td><\/tr><\/tbody><\/table>\n\n\n\n<p><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC654C754Service\/D0000574290\/D0000574290.html\">K.3.7.24<\/a>&nbsp;(Link to the Field Service Manual)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers. Contents Trouble type Toner cartridge\/Y new release failure Trouble code C2A23 Rank C Detection timing The status with the new cartridge is not cleared after the new toner cartridge is set. Trouble isolation \u2013 &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c2a23-bizhub-c754-c654\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;C2A23 (bizhub C754\/C654)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[1036],"epkb_post_type_1_tag":[],"class_list":["post-15217","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-c2-c754-c654-trouble"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/15217","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=15217"}],"version-history":[{"count":1,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/15217\/revisions"}],"predecessor-version":[{"id":15218,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/15217\/revisions\/15218"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=15217"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=15217"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=15217"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}