{"id":15223,"date":"2019-10-02T16:56:31","date_gmt":"2019-10-02T16:56:31","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&p=15223"},"modified":"2023-12-18T19:11:46","modified_gmt":"2023-12-18T19:11:46","slug":"c3102-bizhub-c754-c654","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c3102-bizhub-c754-c654","title":{"rendered":"C3102 (bizhub C754\/C654)"},"content":{"rendered":"\n

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong>
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\n\nContents<\/p>\n\n\n\n
Trouble type<\/td>Heating roller assy failure to turn<\/td><\/tr>
Trouble code<\/td>C3102<\/td><\/tr>
Rank<\/td>A<\/td><\/tr>
Detection timing<\/td>During any state other than printing operation , the hard latch signal from one or both of the heating roller rotation latch detection 1 and the heating roller rotation latch detection 2 is turned ON.<\/td><\/tr>
Trouble isolation<\/td>–<\/td><\/tr>
Relevant electrical parts<\/td>-Heating roller rotation sensor (PS56)
-Fusing motor (M30)
-Printer control board (PRCB)
-Fusing unit<\/td><\/tr><\/tbody><\/table>\n\n\n\n

(2)Procedure<\/p>\n\n\n\n
Step<\/td>Action<\/td>Control signal<\/td>Location of electrical components<\/td><\/tr><\/thead>
1<\/td>Check the fusing unit for proper installation and correct as necessary.<\/td>–<\/td>–<\/td><\/tr>
2<\/td>Check the connector between M30-PRCB CN30 for proper connection and correct as necessary.<\/td>–<\/td>–<\/td><\/tr>
3<\/td>Check the connector of M30 for proper drive coupling and correct as necessary.<\/td>–<\/td>–<\/td><\/tr>
4<\/td>PS56 I\/O check, sensor check<\/td>–<\/td>–<\/td><\/tr>
5<\/td>M30 operation check<\/td>PRCB CN30-4 (REM)PRCB CN30-7 (LOCK)<\/td>4-K<\/td><\/tr>
6<\/td>PRCB ICP15 conduction check<\/td>
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<\/td><\/tr>
7<\/td>Replace M30<\/a> (Part# A0P0M11500)<\/td>–<\/td>–<\/td><\/tr>
8<\/td>Replace the fusing unit<\/a> (Part# A2X0R71011)<\/td>–<\/td>–<\/td><\/tr>
9<\/td>Replace PRCB<\/a> (Part# A2X0H00102)<\/td>–<\/td>–<\/td><\/tr><\/tbody><\/table>\n\n\n\n