{"id":16051,"date":"2019-10-15T12:20:44","date_gmt":"2019-10-15T12:20:44","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&p=16051"},"modified":"2023-12-18T16:21:41","modified_gmt":"2023-12-18T16:21:41","slug":"c5102-bizhub-c554-c454","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c5102-bizhub-c554-c454","title":{"rendered":"C5102 (bizhub C554\/C454)"},"content":{"rendered":"\n

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n

\n\nContents<\/p>\n\n\n\n
Trouble type<\/td>Transport motors failure to turn<\/td><\/tr>
Trouble code<\/td>C5102<\/td><\/tr>
Rank<\/td>B<\/td><\/tr>
Detection timing<\/td>The motor lock signal remains HIGH for a predetermined continuous period of time while the motor remains stationary.<\/td><\/tr>
Trouble isolation<\/td>–<\/td><\/tr>
Relevant electrical parts<\/td>-Transport motor (M1)
-Printer control board (PRCB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n

(2)Procedure<\/p>\n\n\n\n
Step<\/td>Action<\/td>Control signal<\/td>Location of electrical components<\/td><\/tr><\/thead>
1<\/td>Check the connector between M1-PRCB CN31 for proper connection and correct as necessary.<\/td>–<\/td>–<\/td><\/tr>
2<\/td>Check M1 for proper drive coupling and correct as necessary.<\/td>–<\/td>–<\/td><\/tr>
3<\/td>M1 operation check<\/td>PRCB CN31-2 (REM)PRCB CN31-5 (LOCK)<\/td>bizhub C554 18-Jbizhub C454 16-J<\/td><\/tr>
4<\/td>Replace M1<\/a> (Part# A161M10001)<\/td>–<\/td>–<\/td><\/tr>
5<\/td>Replace PRCB<\/a> (C554 Part# A2XKH00104 \/ C454 A4FJH00104)<\/td>–<\/td>–<\/td><\/tr><\/tbody><\/table>\n\n\n\n