{"id":16073,"date":"2019-10-15T12:56:38","date_gmt":"2019-10-15T12:56:38","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&p=16073"},"modified":"2023-12-18T16:17:20","modified_gmt":"2023-12-18T16:17:20","slug":"c5501-bizhub-c554-c454","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c5501-bizhub-c554-c454","title":{"rendered":"C5501 (bizhub C554\/C454)"},"content":{"rendered":"\n

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n

\n\nContents<\/p>\n\n\n\n
Trouble type<\/td>AC signal abnormality<\/td><\/tr>
Trouble code<\/td>C5501<\/td><\/tr>
Rank<\/td>C<\/td><\/tr>
Detection timing<\/td><bizhub C454>
The zero cross signal is not input during fusing phase control.<\/td>		<\/td><\/tr>
Trouble isolation<\/td>–<\/td><\/tr>
Relevant electrical parts<\/td>-Fusing unit
-DC power supply (DCPU)
-Printer control board (PRCB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n

\u00c2 (2)Procedure<\/p>\n\n\n\n
Step<\/td>Action<\/td>Control signal<\/td>Location of electrical components<\/td><\/tr><\/thead>
1<\/td>Check the fusing unit for correct installation (whether it is secured in position).<\/td>–<\/td>–<\/td><\/tr>
2<\/td>Check the fusing unit, DCPU and PRCB for proper connection and correct or change as necessary<\/td>–<\/td>–<\/td><\/tr>
3<\/td>Replace fusing unit<\/a> (Part# A2XKR71044)<\/td>–<\/td>–<\/td><\/tr>
4<\/td>Replace PRCB<\/a> (Part# A4FJH00104)<\/td>–<\/td>–<\/td><\/tr>
5<\/td>Replace DCPU<\/a> (Part# A2XKR71200)<\/td>–<\/td>–<\/td><\/tr><\/tbody><\/table>\n\n\n\n