{"id":16144,"date":"2019-10-15T14:47:45","date_gmt":"2019-10-15T14:47:45","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&p=16144"},"modified":"2023-12-18T15:25:31","modified_gmt":"2023-12-18T15:25:31","slug":"cc001-bizhub-c554-c454","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=cc001-bizhub-c554-c454","title":{"rendered":"CC001 (bizhub C554\/C454)"},"content":{"rendered":"\n

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n

\n\nContents<\/p>\n\n\n\n
Trouble type<\/td>Vendor connection failure<\/td><\/tr>
Trouble code<\/td>CC001<\/td><\/tr>
Rank<\/td>C<\/td><\/tr>
Detection timing<\/td>It is detected that communications with the vendor are interrupted for a given period of time or more with \u00e2??Installed\u00e2?? selected for the setting of vendor installation.<\/td><\/tr>
Trouble isolation<\/td>–<\/td><\/tr>
Relevant electrical parts<\/td>-Printer control board (PRCB)
-MFP board (MFPB)
-Coin vendor (Japan)
-Coin vendor kit (North America, Europe)<\/td><\/tr><\/tbody><\/table>\n\n\n\n

(2)Procedure<\/p>\n\n\n\n
Step<\/td>Action<\/td>Control signal<\/td>Location of electrical components<\/td><\/tr><\/thead>
1<\/td>Check the connector between vendor-PRCB CN42 for proper connection and correct as necessary.<\/td>–<\/td>–<\/td><\/tr>
2<\/td>Check the connector between PRCB CN41-MFPB PJ03 for proper connection and correct as necessary.<\/td>–<\/td>–<\/td><\/tr>
3<\/td>Replace MFPB<\/a> (Part# A2XKH02004)<\/td>–<\/td>–<\/td><\/tr>
4<\/td>Replace PRCB<\/a> (C554 Part# A2XKH00104 \/ C454 A4FJH00104)<\/td>–<\/td>–<\/td><\/tr>
5<\/td>Replace vendor (Replace Coin vendor kit)<\/td>–<\/td>–<\/td><\/tr><\/tbody><\/table>\n\n\n\n