{"id":16592,"date":"2019-10-17T15:48:14","date_gmt":"2019-10-17T15:48:14","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&p=16592"},"modified":"2023-12-18T15:04:45","modified_gmt":"2023-12-18T15:04:45","slug":"c1197-bizhub-c364-c284-c224","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c1197-bizhub-c364-c284-c224","title":{"rendered":"C1197 (bizhub C364\/C284\/C224)"},"content":{"rendered":"\n

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n

\n\nContents<\/p>\n\n\n\n
Trouble type<\/td>Tri-folding guide motors malfunction<\/td><\/tr>
Trouble code<\/td>C1197<\/td><\/tr>
Rank<\/td>B<\/td><\/tr>
Detection timing<\/td><When FS-534+SD-511 is installed>
The tri-folding gate home sensor (PS11) is not blocked or unblocked even after the set period of time has elapsed while the tri-folding guide motor (M6) is energized. <\/td>		<\/td><\/tr>
Trouble isolation<\/td>Half-Fold\/Tri-Fold Center Stapling<\/td><\/tr>
Relevant electrical parts<\/td>-Tri-folding guide motor (M6)
-Tri-folding gate home sensor (PS11)
-SD drive board (SDDB)
-FS control board (FSCB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n

(2)Procedure<\/p>\n\n\n\n
Step<\/td>Action<\/td>Control signal<\/td>Location of electrical components<\/td><\/tr><\/thead>
1<\/td>Check the connector between M6-SDDB J9 for proper connection, and correct as necessary.<\/td>–<\/td>–<\/td><\/tr>
2<\/td>Check the connector of M6 for proper drive coupling, and correct as necessary.<\/td>–<\/td>–<\/td><\/tr>
3<\/td>Check the connector between PS11-SDDB J8 for proper connection, and correct as necessary.<\/td>–<\/td>–<\/td><\/tr>
4<\/td>PS11 I\/O check, sensor check<\/td>SDDB J8-10 (ON)<\/td>SD-511 3-G<\/td><\/tr>
5<\/td>M6 operation check<\/td>SDDB J9 7 to 10<\/td>SD-511 4-F to G<\/td><\/tr>
6<\/td>Replace M6<\/a> (Part# A3ERPP5R00)<\/td>–<\/td>–<\/td><\/tr>
7<\/td>Replace SDDB<\/a> (Part# A3ERPP6J03)<\/td>–<\/td>–<\/td><\/tr>
8<\/td>Replace FSCB<\/a> (Part# A3EPPPBE01)<\/td>–<\/td>–<\/td><\/tr><\/tbody><\/table>\n\n\n\n