{"id":166,"date":"2019-04-11T15:57:20","date_gmt":"2019-04-11T15:57:20","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&#038;p=166"},"modified":"2023-12-27T18:20:54","modified_gmt":"2023-12-27T18:20:54","slug":"c1102-bizhub-c368-c308-c258","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c1102-bizhub-c368-c308-c258","title":{"rendered":"C1102 (bizhub C368\/C308\/C258)"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"436F6E74656E7473\">Contents<\/h2>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><tbody><tr><td>Trouble type<\/td><td>C1102: Main tray up\/down motor drive malfunction (When FS-533, FS-534 or FS-534SD is installed)<\/td><td><\/td><\/tr><tr><td>Rank<\/td><td>B<\/td><td><\/td><\/tr><tr><td>Trouble detection condition<\/td><td>&lt;When FS-533 is installed><br>\u2022While the exit tray is being lifted, the paper exit tray home sensor (PS107) is not turned OFF (unblocked) after the set period of time has elapsed after the tray lift up motor (M109) is turned ON. <br>\u2022 While the exit tray is being lowered, the paper exit tray home sensor (PS107) is not turned ON (blocked) after the set period of time has elapsed after the tray lift up motor (M109) is turned ON.<\/td><td><\/td><\/tr><tr><td><\/td><td> <br>&lt;When FS-534 or FS-534SD is installed> <br>\u2022 While the exit tray is being lifted, the main tray upper position sensor (PS26\/PS27) is not turned ON (blocked) and the main tray upper position detect switch (SW2) is not turned ON, even after the main tray up\/down motor (M11) turns by the set number of times. <br>\u2022 While the exit tray is being lowered, the main tray full detection sensor (PS29) is not turned ON (blocked) after the set period of time has elapsed after the main tray up\/down motor (M11) is turned ON. <\/td><\/tr><tr><td>Trouble isolation<\/td><td>&#8211;<\/td><td><\/td><\/tr><tr><td>Relevant electrical parts<\/td><td>&lt;When FS-533 is installed> <br>\u2022 Tray lift up motor (M109) <br>\u2022 Paper exit tray home sensor (PS107) <br>\u2022 FS control board (FSCB)<\/td><td><\/td><\/tr><tr><td><\/td><td> &lt;When FS-534 or FS-534SD is installed><br>\u2022Main tray up\/down motor (M11) <br>\u2022 Main tray upper position sensor\/R (PS26) <br>\u2022 Main tray upper position sensor\/F (PS27) <br>\u2022 Main tray full detection sensor (PS29) <br>\u2022 Main tray upper position detect switch (SW2) <br>\u2022 FS control board (FSCB) <\/td><\/tr><\/tbody><\/table>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"50726F636564757265\">Procedure<\/h2>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"5768656E20465335333320697320696E7374616C6C6564\">&nbsp;When FS-533 is installed<\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li>Check the connector between M109-FSCB CN108 for proper connection and correct as necessary.<\/li><li>Check the connector of M109 for proper drive coupling, and correct as necessary.<\/li><li>Check the connector between PS107-FSCB CN110 for proper connection and correct as necessary.<\/li><li>PS107 I\/O check, sensor check<ul><li>Control signal: FSCB CN110<\/li><li>Location of electrical component: FS-533 7-D to E<\/li><\/ul><\/li><li>M109 operation check<ul><li>Control signal: FSCB CN108<\/li><li>Location of electrical component: FS-533 10-E<\/li><\/ul><\/li><li>Replace M109. (Part# A2YUPPW300)<\/li><li>FSCB CP109 conduction check<\/li><li>Replace FSCB. (Part# A2YUPPH901 Model No. A2YU-WY1 or A2YUPPXN00 Model No. A2YU-WY2)<\/li><\/ol>\n\n\n\n<p>NOTICE<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Link to the wiring diagram (<a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC368Service\/en-US\/19447901554499951371.html\">FS-533<\/a>)<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"5768656E204653353334206F72204653353334534420697320696E7374616C6C6564\">&nbsp;When FS-534 or FS-534SD is installed<\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li>Check the motor, sensor and switch connectors for proper connection, and correct as necessary.<\/li><li>Check the connector of M11 for proper drive coupling, and correct as necessary.<\/li><li>PS26 I\/O check, sensor check<ul><li>Control signal: FSCB J14&lt;A>-5 (ON)<\/li><li>Location of electrical component: FS-534 2-C<\/li><\/ul><\/li><li>PS27 I\/O check, sensor check<ul><li>Control signal: FSCB J14&lt;B>-6 (ON)<\/li><li>Location of electrical component: FS-534 3-C<\/li><\/ul><\/li><li>PS29 I\/O check, sensor check<ul><li>Control signal: FSCB J14&lt;A>-8 (ON)<\/li><li>Location of electrical component: FS-534 4-C<\/li><\/ul><\/li><li>SW2 operation check<ul><li>Control signal: FSCB J10-1 to 2<\/li><li>Location of electrical component: FS-534 8-K<\/li><\/ul><\/li><li>M11 operation check<ul><li>Control signal: FSCB J9&lt;A>-9 to 10<\/li><li>Location of electrical component: FS-534 10-C to D<\/li><\/ul><\/li><li>Replace M11. (Part# A3EPPPA703)<\/li><li>Replace FSCB. (Part# A3EPPPBE01)<\/li><\/ol>\n\n\n\n<p>NOTICE<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Link to the wiring diagram (<a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC368Service\/en-US\/19447957874499953035.html\">FS-534<\/a>)<\/li><\/ul>\n\n\n\n<p><strong>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n<p><a rel=\"noreferrer noopener\" href=\"http:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC368Service\/en-US\/4483473675.html\" target=\"_blank\">K.3.9.3<\/a> (Link to the Field Service Manual)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contents Trouble type C1102: Main tray up\/down motor drive malfunction (When FS-533, FS-534 or FS-534SD is installed) Rank B Trouble detection condition &lt;When FS-533 is installed>\u2022While the exit tray is being lifted, the paper exit tray home sensor (PS107) is not turned OFF (unblocked) after the set period of time has elapsed after the tray &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c1102-bizhub-c368-c308-c258\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;C1102 (bizhub C368\/C308\/C258)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[37],"epkb_post_type_1_tag":[],"class_list":["post-166","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-c1-c368-c308-c258"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/166","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=166"}],"version-history":[{"count":1,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/166\/revisions"}],"predecessor-version":[{"id":167,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/166\/revisions\/167"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=166"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=166"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=166"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}