{"id":16612,"date":"2019-10-17T16:18:39","date_gmt":"2019-10-17T16:18:39","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&p=16612"},"modified":"2023-12-18T15:04:03","modified_gmt":"2023-12-18T15:04:03","slug":"c2255-bizhub-c364-c284-c224","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c2255-bizhub-c364-c284-c224","title":{"rendered":"C2255 (bizhub C364\/C284\/C224)"},"content":{"rendered":"\n

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n

\n\nContents<\/p>\n\n\n\n
Trouble type<\/td>Developing motors failure to turn<\/td><\/tr>
Trouble code<\/td>C2255<\/td><\/tr>
Rank<\/td>B<\/td><\/tr>
Detection timing<\/td>The motor lock signal remains HIGH for a predetermined continuous period of time while the motor is turning.<\/td><\/tr>
Trouble isolation<\/td>–<\/td><\/tr>
Relevant electrical parts<\/td>-Developing motor (M21)
-Printer control board (PRCB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n

(2)Procedure<\/p>\n\n\n\n
Step<\/td>Action<\/td>Control signal<\/td>Location of electrical components<\/td><\/tr><\/thead>
1<\/td>Check the connector between M21-PRCB CN32 for proper connection and correct as necessary.<\/td>–<\/td>–<\/td><\/tr>
2<\/td>Check the M21 connector for proper drive coupling and correct as necessary.<\/td>–<\/td>–<\/td><\/tr>
3<\/td>M21 operation check<\/td>PRCB CN32-2 (REM)PRCB CN32-5 (LOCK)<\/td>bizhub C364 21-I to Jbizhub C284 23-I to Jbizhub C224 25-I to J<\/td><\/tr>
4<\/td>Replace M21<\/a> (Part# A2XKM10300)<\/td>–<\/td>–<\/td><\/tr>
5<\/td>Replace PRCB<\/a> (Part# A161H00108)<\/td>–<\/td>–<\/td><\/tr><\/tbody><\/table>\n\n\n\n