{"id":16664,"date":"2019-10-17T17:07:25","date_gmt":"2019-10-17T17:07:25","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&p=16664"},"modified":"2023-12-18T15:02:15","modified_gmt":"2023-12-18T15:02:15","slug":"c2a12-bizhub-c364-c284-c224","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c2a12-bizhub-c364-c284-c224","title":{"rendered":"C2A12 (bizhub C364\/C284\/C224)"},"content":{"rendered":"\n

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n

Contents<\/p>\n\n\n\n
Trouble type<\/td>Drum unit\/M new release failure<\/td><\/tr>
Trouble code<\/td>C2A12: Drum unit\/M new release failure<\/td><\/tr>
Rank<\/td>B<\/td><\/tr>
Detection timing<\/td>The status with the new unit is not cleared after the new drum unit is set.<\/td><\/tr>
Trouble isolation<\/td>\u2013<\/td><\/tr>
Relevant electrical parts<\/td>-Drum unit\/C,M,Y,K
-Front side board (FRB)
-Printer control board (PRCB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n

(2)Procedure<\/p>\n\n\n\n
Step<\/td>Action<\/td>Control signal<\/td>Location of electrical components<\/td><\/tr><\/thead>
1<\/td>Clean the connection between the drum unit and the machine if dirty<\/td>\u2013<\/td>\u2013<\/td><\/tr>
2<\/td>Reinstall drum unit<\/td>\u2013<\/td>\u2013<\/td><\/tr>
3<\/td>Check the connector between drum unit-FRB CN12 for proper connection and correct as necessary.<\/td>\u2013<\/td>\u2013<\/td><\/tr>
4<\/td>Check the connector between FRB CN1, CN3-PRCB CN7, CN9 for proper connection and correct as necessary.<\/td>\u2013<\/td>\u2013<\/td><\/tr>
5<\/td>Replace the drum unit<\/a> (Part# A2XN0TD)<\/td>\u2013<\/td>\u2013<\/td><\/tr>
6<\/td>Replace FRB<\/a> (Part# A161H00501)<\/td>\u2013<\/td>\u2013<\/td><\/tr>
7<\/td>Replace PRCB<\/a> (Part# A161H00108)<\/td>\u2013<\/td>\u2013<\/td><\/tr><\/tbody><\/table>\n\n\n\n