{"id":16696,"date":"2019-10-17T17:56:27","date_gmt":"2019-10-17T17:56:27","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&p=16696"},"modified":"2023-12-18T15:01:56","modified_gmt":"2023-12-18T15:01:56","slug":"c4101-bizhub-c364-c284-c224","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c4101-bizhub-c364-c284-c224","title":{"rendered":"C4101 (bizhub C364\/C284\/C224)"},"content":{"rendered":"\n

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n

\n\nContents<\/p>\n\n\n\n
Trouble type<\/td>Polygon motor rotation trouble<\/td><\/tr>
Trouble code<\/td>C4101<\/td><\/tr>
Rank<\/td>B<\/td><\/tr>
Detection timing<\/td>-The polygon motor fails to turn stably even after the lapse of a given period of time after activating and changing rotation speed the polygon motor.
-Motor lock signal detects HIGH for a given period time consecutively during the polygon motor is rotating.<\/td><\/tr>
Trouble isolation<\/td>–<\/td><\/tr>
Relevant electrical parts<\/td>-PH unit
-Front side board (FRB)
-Printer control board (PRCB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n

(2)Procedure<\/p>\n\n\n\n
Step<\/td>Action<\/td>Control signal<\/td>Location of electrical components<\/td><\/tr><\/thead>
1<\/td>Check the connector between PH unit-FRB CN17 for proper connection and correct as necessary.<\/td>–<\/td>–<\/td><\/tr>
2<\/td>Replace the PH unit<\/a> (C364 Part# A161R70944 \/ C284\/C224 Part# A4FKR70022)<\/td>–<\/td>–<\/td><\/tr>
3<\/td>FRB fuse conduction check<\/td>–<\/td>–<\/td><\/tr>
4<\/td>Replace FRB<\/a> (Part# A161H00501)<\/td>–<\/td>–<\/td><\/tr>
5<\/td>Replace PRCB<\/a> (Part# A161H00108)<\/td>–<\/td>–<\/td><\/tr><\/tbody><\/table>\n\n\n\n