{"id":16698,"date":"2019-10-17T17:58:42","date_gmt":"2019-10-17T17:58:42","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&p=16698"},"modified":"2023-12-18T15:01:56","modified_gmt":"2023-12-18T15:01:56","slug":"c4501-bizhub-c364-c284-c224","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c4501-bizhub-c364-c284-c224","title":{"rendered":"C4501 (bizhub C364\/C284\/C224)"},"content":{"rendered":"\n

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n

\n\nContents<\/p>\n\n\n\n
Trouble type<\/td>Laser malfunction<\/td><\/tr>
Trouble code<\/td>C4501<\/td><\/tr>
Rank<\/td>B<\/td><\/tr>
Detection timing<\/td>-SOS signal is not detected even after the lapse of a given period of time after starting the laser output.
-SOS signal is not detected for a given period of time during printing or IDC sensor adjustment.<\/td><\/tr>
Trouble isolation<\/td>–<\/td><\/tr>
Relevant electrical parts<\/td>-PH unit
-Printer control board (PRCB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n

(2)Procedure<\/p>\n\n\n\n
Step<\/td>Action<\/td>Control signal<\/td>Location of electrical components<\/td><\/tr><\/thead>
1<\/td>Check the connector between PH unit-PRCB CN24 for proper connection and correct as necessary.<\/td>–<\/td>–<\/td><\/tr>
2<\/td>Replace the PH unit<\/a> (C364 Part# A161R70944 \/ C284\/C224 Part# A4FKR70022) <\/td>–<\/td>–<\/td><\/tr>
3<\/td>Replace PRCB<\/a> (Part# A161H00108)<\/td>–<\/td>–<\/td><\/tr><\/tbody><\/table>\n\n\n\n