{"id":16963,"date":"2019-10-18T18:38:38","date_gmt":"2019-10-18T18:38:38","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&p=16963"},"modified":"2023-12-18T15:00:04","modified_gmt":"2023-12-18T15:00:04","slug":"ce002-bizhub-c364-c284-c224","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=ce002-bizhub-c364-c284-c224","title":{"rendered":"CE002 (bizhub C364\/C284\/C224)"},"content":{"rendered":"\n

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n

\n\nContents<\/p>\n\n\n\n
Trouble type<\/td>Message and method parameter failure<\/td><\/tr>
Trouble code<\/td>CE002<\/td><\/tr>
Rank<\/td>C<\/td><\/tr>
Detection timing<\/td>MFP board (MFPB) is faulty.<\/td><\/tr>
Trouble isolation<\/td>–<\/td><\/tr>
Relevant electrical parts<\/td>-MFP board (MFPB)
-Hard disk<\/td><\/tr><\/tbody><\/table>\n\n\n\n

(2)Procedure<\/p>\n\n\n\n
Step<\/td>Action<\/td>Control signal<\/td>Location of electrical components<\/td><\/tr><\/thead>
1<\/td>Turn OFF the main power switch and turn it ON again, and conduct the following setting. [Service Mode] -> [System 1] -> [Initialization] -> [Data Clear].I.11.14.8 Initialization-Clear All Data<\/a><\/td>–<\/td>–<\/td><\/tr>
2<\/td>Format hard disk<\/a><\/td>–<\/td>–<\/td><\/tr>
3<\/td>Replace the hard disk.<\/a> (Part# A2X0M72C00)<\/td>–<\/td>–<\/td><\/tr>
4<\/td>Replace MFPB<\/a> (C364\/C284 Part# A161H02104 \/ C224 Part# A4FMH02208)<\/td>–<\/td>–<\/td><\/tr><\/tbody><\/table>\n\n\n\n