{"id":16993,"date":"2019-10-21T12:49:23","date_gmt":"2019-10-21T12:49:23","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&p=16993"},"modified":"2023-12-18T14:59:46","modified_gmt":"2023-12-18T14:59:46","slug":"11-01-bizhub-c364-c284-c224","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=11-01-bizhub-c364-c284-c224","title":{"rendered":"11-01 (bizhub C364\/C284\/C224)"},"content":{"rendered":"\n

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n

\n\nContents<\/p>\n\n\n\n
JAM type<\/td>Misfeed at tray 1 feed section<\/td><\/tr>
JAM code<\/td>11-01<\/td><\/tr>
Detection timing<\/td>The leading edge of the paper does not unblocked the registration sensor (PS1) even after the lapse of a given period of time after the tray 1 starts to feed paper.<\/td><\/td><\/tr>
–<\/td>Tray 1 paper feed sensor (PS23) is turned ON when the main power switch is turned ON, a door or cover is opened and closed, or a misfeed or malfunction is reset. (bizhub C364\/C284 only)<\/td><\/tr>
–<\/td>In case paper position is detected as locating properly after main power switch is turned ON, door and cover are opened \/ closed or jam\/trouble reset is done, it is regarded as paper jam at tray 1 feed section.<\/td><\/tr>
Misfeed processing location<\/td>-Right door
-Tray 1<\/td><\/tr>
Relevant parts<\/td>-Transport motor (M1)
-Tray 1 paper feed clutch (CL3)
-Registration clutch (CL4)
-Registration sensor (PS1)
-Tray 1 paper feed sensor (PS23)
-Front side board (FRB)
-Printer control board (PRCB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n

(2)Procedure<\/p>\n\n\n\n
Step<\/td>Action<\/td>Control signal<\/td>Location of electrical component<\/td><\/tr><\/thead>
1<\/td>Initial check items<\/a><\/td>–<\/td>–<\/td><\/tr>
2<\/td>PS1 I\/O check, sensor check<\/td>FRB CN8-3 (ON)<\/td>4 to 5-L<\/td><\/tr>
3<\/td>PS23 I\/O check, sensor check (bizhub C364\/C284 only)<\/td>PRCB CN26-10 (ON)<\/td>bizhub C364\/C284 8-C<\/td><\/tr>
4<\/td>CL3 operation check<\/td>PRCB CN26-8 (ON)<\/td>8-C<\/td><\/tr>
5<\/td>CL4 operation check<\/td>FRB CN8-7 (CL4_24V)<\/td>4-L<\/td><\/tr>
6<\/td>M1 operation check<\/td>PRCB CN31-2 (REM)PRCB CN31-5 (LOCK)<\/td>bizhub C364 21-Jbizhub C284 22-Jbizhub C224 24-J<\/td><\/tr>
7<\/td>PRCB ICP5 conduction check<\/td>–<\/td>–<\/td><\/tr>
8<\/td>Replace FRB<\/a> (Part# A161H00501)<\/td>–<\/td>–<\/td><\/tr>
9<\/td>Replace PRCB<\/a> (Part# A161H00108)<\/td>–<\/td>–<\/td><\/tr><\/tbody><\/table>\n\n\n\n