{"id":17022,"date":"2019-10-21T13:17:56","date_gmt":"2019-10-21T13:17:56","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&p=17022"},"modified":"2023-12-18T14:59:13","modified_gmt":"2023-12-18T14:59:13","slug":"20-21-bizhub-c364-c284-c224","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=20-21-bizhub-c364-c284-c224","title":{"rendered":"20-21 (bizhub C364\/C284\/C224)"},"content":{"rendered":"\n

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n

\n\nContents<\/p>\n\n\n\n
JAM type<\/td>Misfeed at vertical transport section (tray 3)<\/td><\/tr>
JAM code<\/td>20-21<\/td><\/tr>
Detection timing<\/td> <When PC-110 or PC-210 is installed>
The tray 2 vertical transport sensor (PS19) is not turned ON even after the lapse of a given period of time after the tray 3 vertical transport sensor (PS113) has been blocked by a paper. <\/td>		<\/td><\/td><\/tr>
<\/td><When PC-410 is installed>
The tray 2 vertical transport sensor (PS19) is not turned ON even after the lapse of a given period of time after the vertical transport sensor (PS133) has been blocked by a paper.<\/td><\/tr>
–<\/td>In case paper position is detected as locating properly after main power switch is turned ON, door and cover are opened \/closed or jam\/trouble reset is done, it is regarded as paper jam at vertical transport section.<\/td><\/tr>
Misfeed processing location<\/td>Right door<\/td><\/tr>
Relevant parts<\/td><When PC-110 or PC-210 is installed>
-Transport motor (M1)
-Tray 3 vertical transport motor (M112)
-Tray 2 vertical transport clutch (CL2)
-Tray 2 vertical transport sensor (PS19)
-Tray 3 vertical transport sensor (PS113)
-Printer control board (PRCB)
-PC control board (PCCB)<\/td>		<\/td><\/tr>
<\/td><When PC-410 is installed>
-Transport motor (M1)
-Vertical transport motor (M132)
-Tray 2 vertical transport clutch (CL2)
-Tray 2 vertical transport sensor (PS19)
-Vertical transport sensor (PS133)
-Printer control board (PRCB)
-PC control board (PCCB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n

(2)Procedure When PC-110 or PC-210 is installed<\/p>\n\n\n\n
Step<\/td>Action<\/td>Control signal<\/td>Location of electrical component<\/td><\/tr><\/thead>
1<\/td>Initial check items<\/a><\/td>–<\/td>–<\/td><\/tr>
2<\/td>PS113 I\/O check, sensor check<\/td>PCCB CN4-14 (ON)<\/td>PC-110\/PC-210 5-C<\/td><\/tr>
3<\/td>PS19 I\/O check, sensor check<\/td>PRCB CN19-5 (ON)<\/td>bizhub C364\/C284 9-Cbizhub C224 11-C<\/td><\/tr>
4<\/td>CL2 operation check<\/td>PRCB CN19-16 (ON)<\/td>bizhub C364\/C284 10-Cbizhub C224 12-C<\/td><\/tr>
5<\/td>M112 operation check<\/td>PCCB CN5-9 to 16<\/td>PC-110\/PC-210 3 to 4-C<\/td><\/tr>
6<\/td>M1 operation check<\/td>PRCB CN31-2 (REM)PRCB CN31-5 (LOCK)<\/td>bizhub C364 21-Jbizhub C284 22-Jbizhub C224 24-J<\/td><\/tr>
7<\/td>Replace PRCB<\/a> (Part# A161H00108)<\/td>–<\/td>–<\/td><\/tr>
8<\/td>Replace PCCB<\/a> (PC-110 Part# A2XMH00101 \/ PC-210 Part# A2XMH00201)<\/td>–<\/td>–<\/td><\/tr><\/tbody><\/table>\n\n\n\n