{"id":17271,"date":"2019-10-22T16:45:10","date_gmt":"2019-10-22T16:45:10","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&p=17271"},"modified":"2023-12-18T14:53:42","modified_gmt":"2023-12-18T14:53:42","slug":"c2257-bizhub-c759-c659","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c2257-bizhub-c759-c659","title":{"rendered":"C2257 (bizhub C759\/C659)"},"content":{"rendered":"\n

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n

Contents<\/h2>\n\n\n\n
Trouble type<\/td>C2257: Cleaning brush motor failure to turn<\/td><\/tr>
Rank<\/td>B<\/td><\/tr>
Trouble detection condition<\/td>The motor lock signal remains HIGH for a predetermined continuous period of time while the motor is turning.<\/td><\/tr>
Trouble isolation<\/td>–<\/td><\/tr>
Relevant electrical parts<\/td>-Transfer belt unit (cleaner unit)
-Cleaning brush motor (M38)
-MFP board (MFPB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n

 Procedure<\/h2>\n\n\n\n
  1. Check the connector between M38-MFPB CN24E for proper connection and correct as necessary.<\/li>
  2. Check the connector of M38 for proper drive coupling and correct as necessary.<\/li>
  3. Check the cleaner unit gear of the transfer belt unit for rotation and correct any faulty rotation.<\/li>
  4. M38 load check