{"id":17614,"date":"2019-10-24T14:23:29","date_gmt":"2019-10-24T14:23:29","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&#038;p=17614"},"modified":"2023-12-18T14:49:33","modified_gmt":"2023-12-18T14:49:33","slug":"cd015-bizhub-c759-c659","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=cd015-bizhub-c759-c659","title":{"rendered":"CD015 (bizhub C759\/C659)"},"content":{"rendered":"\n<p><strong>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"436F6E74656E7473\">Contents<\/h2>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><tbody><tr><td>Trouble type<\/td><td>CD015: HDD mirroring error master slave<\/td><\/tr><tr><td>Rank<\/td><td>A<\/td><\/tr><tr><td>Trouble detection condition<\/td><td>A R\/W error occurs in both drives during mirroring.<\/td><\/tr><tr><td>Trouble isolation<\/td><td>&#8211;<\/td><\/tr><tr><td>Relevant electrical parts<\/td><td>-Hard disk (A) (HDD (A))<br>-Hard disk (B) (HDD (B): HD-524)<\/td><\/tr><\/tbody><\/table>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"50726F636564757265\">&nbsp;Procedure<\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li>Turn OFF the main power switch, wait for 10 sec., then turn the switch ON.<\/li><li>Replace both hard disk (A) and hard disk (B) with new ones. (<a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC759service\/en-US\/5021427723.html\">HDD (A)<\/a> Part# A5C1M72H00 \/\u00a0<a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC759service\/en-US\/5126300811.html\">HDD (B)<\/a> Part# A2X0M72C00)<\/li><li>Select [Service Mode] -> [State Confirmation] -> [Memory\/Storage Adjustment] -> [Format] -> [Physical Format] and perform the function.<\/li><li>Select [Service Mode] -> [State Confirmation] -> [Memory\/Storage Adjustment] -> [Format] -> [Logical Format] and perform the function.<\/li><li>If HDD Data Backup has previously been performed, select [Service Mode] -> [Enhanced Security] -> [HDD Data Backup] -> [Restore] and perform the function.<\/li><li>If HDD Data Backup has not been performed previously, install voice data, etc.<\/li><\/ol>\n\n\n\n<p><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC759service\/en-US\/37516577394891237643.html\">L.3.18.7<\/a> (Link to the Field Service Manual) <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers. Contents Trouble type CD015: HDD mirroring error master slave Rank A Trouble detection condition A R\/W error occurs in both drives during mirroring. Trouble isolation &#8211; Relevant electrical parts -Hard disk (A) (HDD (A))-Hard &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=cd015-bizhub-c759-c659\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;CD015 (bizhub C759\/C659)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[1169],"epkb_post_type_1_tag":[],"class_list":["post-17614","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-cd-c759-c659-trouble"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/17614","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=17614"}],"version-history":[{"count":1,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/17614\/revisions"}],"predecessor-version":[{"id":17615,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/17614\/revisions\/17615"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=17614"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=17614"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=17614"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}