{"id":17984,"date":"2019-10-28T14:21:26","date_gmt":"2019-10-28T14:21:26","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&#038;p=17984"},"modified":"2023-12-18T14:41:30","modified_gmt":"2023-12-18T14:41:30","slug":"c1004-bizhub-c287-c227","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c1004-bizhub-c287-c227","title":{"rendered":"C1004 (bizhub C287\/C227)"},"content":{"rendered":"\n<p><strong>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"436F6E74656E7473\">Contents<\/h2>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><tbody><tr><td>Trouble type<\/td><td>C1004: FNS communication error (When FS-533, FS-534, FS-534SD or JS-506 is installed)<\/td><\/tr><tr><td>Rank<\/td><td>C<\/td><\/tr><tr><td>Trouble detection condition<\/td><td>&lt;When FS-533, FS-534 or FS-534SD is installed><br>-When the FS control board (FSCB) is receiving data, a communication error is detected.<\/td><\/tr><tr><td><\/td><td>&lt;When JS-506 is installed><br>-When the JS control board (JSCB) is receiving data, a communication error is detected.<\/td><\/tr><tr><td>Trouble isolation<\/td><td>&#8211;<\/td><\/tr><tr><td>Relevant electrical parts<\/td><td>&lt;When FS-533, FS-534 or FS-534SD is installed><br>-FS control board (FSCB)<\/td><\/tr><tr><td><\/td><td> &lt;When JS-506 is installed><br>-JS control board (JSCB) <\/td><\/tr><\/tbody><\/table>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"50726F636564757265\">&nbsp;Procedure<\/h2>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"5768656E204653353333204653353334206F72204653353334534420697320696E7374616C6C6564\">&nbsp;When FS-533, FS-534 or FS-534SD is installed<\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li>Turn OFF the main power switch, disconnect and then connect the power cord. Wait for 10 sec. or more after connect the power cord, and turn ON the main power switch.<\/li><li>Rewrite the firmware.<\/li><li>Replace FSCB. (<a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC287Service\/en-US\/19210910832965377035.html\">FS-533<\/a> Part# A2YUPPH901(Model No. A2YU-WY1) or A2YUPPXN00 (Model No. A2YU-WY2) \/<a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC287Service\/en-US\/19207804272965347851.html\">FS-534 <\/a>Part# A3EPPPBE01 <a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC287Service\/en-US\/19207804272965347851.html\">\/ FS-534SD<\/a> Part# A3EPPPBE01) <\/li><\/ol>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"5768656E204A5335303620697320696E7374616C6C6564\">&nbsp;When JS-506 is installed<\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li>Turn OFF the main power switch, disconnect and then connect the power cord. Wait for 10 sec. or more after connect the power cord, and turn ON the main power switch.<\/li><li>Rewrite the firmware.<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC287Service\/en-US\/19206776432965338123.html\">Replace JSCB.<\/a> (Part# A2YVH10102)<\/li><\/ol>\n\n\n\n<p><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC287Service\/en-US\/2957491595.html\">K.3.8.1<\/a> (Link to the Field Service Manual) <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers. Contents Trouble type C1004: FNS communication error (When FS-533, FS-534, FS-534SD or JS-506 is installed) Rank C Trouble detection condition &lt;When FS-533, FS-534 or FS-534SD is installed>-When the FS control board (FSCB) is receiving &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c1004-bizhub-c287-c227\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;C1004 (bizhub C287\/C227)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[1180],"epkb_post_type_1_tag":[],"class_list":["post-17984","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-c1-c287-c227-trouble"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/17984","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=17984"}],"version-history":[{"count":1,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/17984\/revisions"}],"predecessor-version":[{"id":17985,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/17984\/revisions\/17985"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=17984"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=17984"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=17984"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}