{"id":18062,"date":"2019-10-28T16:10:08","date_gmt":"2019-10-28T16:10:08","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&p=18062"},"modified":"2023-12-18T14:38:43","modified_gmt":"2023-12-18T14:38:43","slug":"c2553-bizhub-c287-c227","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c2553-bizhub-c287-c227","title":{"rendered":"C2553 (bizhub C287\/C227)"},"content":{"rendered":"\n

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n

Contents<\/h2>\n\n\n\n
Trouble type<\/td>C2553: Abnormally low toner density detected magenta TCR sensor<\/td><\/tr>
Rank<\/td>B<\/td><\/tr>
Trouble detection condition<\/td>A TC ratio of a predetermined value (2.5 %) or less is detected consecutively a predetermined number of times.<\/td><\/tr>
Trouble isolation<\/td>\u2013<\/td><\/tr>
Relevant electrical parts<\/td>-Imaging unit\/Y,M,C
-Developing unit\/K
-Toner cartridge\/Y,M,C,K
-Toner empty sensor\/Y (PS34)
-Toner empty sensor\/M (PS33)
-Toner empty sensor\/C (PS32)
-Toner empty sensor\/K (PS31)
-Toner cartridge motor (M10)
-Toner supply motor\/Y,M (M9)
-Toner supply motor\/C,K (M7)
-MFP board (MFPB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n

 Procedure<\/h2>\n\n\n\n
  1. Perform image troubleshooting procedure if image density is low.<\/li>
  2. Reinstall the imaging unit.<\/li>
  3. Reinstall the developing unit\/K.<\/li>
  4. Reinstall the toner cartridge.<\/li>
  5. Check the connector between the imaging unit or developing unit\/K-relay CN161,CN162,CN163,CN164-relay CN15-MFPB CN18E for proper connection and correct as necessary.<\/li>
  6. M10 operation check