{"id":1808,"date":"2019-05-13T17:34:54","date_gmt":"2019-05-13T17:34:54","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&p=1808"},"modified":"2023-12-27T17:00:33","modified_gmt":"2023-12-27T17:00:33","slug":"cd004-bizhub-c658-c558-c458","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=cd004-bizhub-c658-c558-c458","title":{"rendered":"CD004 (bizhub C658\/C558\/C458)"},"content":{"rendered":"\n

Contents<\/h2>\n\n\n\n
Trouble type<\/td>CD004: Hard disk access error (connection failure)<\/td><\/tr>
Rank<\/td>C<\/td><\/tr>
Trouble detection condition<\/td>Unable to communicate between the hard disk and MFP board (MFPB).<\/td><\/tr>
Trouble isolation<\/td>–<\/td><\/tr>
Relevant electrical parts<\/td>\u2022 MFP board (MFPB)
\u2022 Hard disk (A) (HDD (A))
\u2022 Hard disk (B) (HDD (B): HD-524)<\/td><\/tr><\/tbody><\/table>\n\n\n\n

 Procedure<\/h2>\n\n\n\n
  1. Check the connector between hard disk(A)-MFPB CN8, CN10 for proper connection and correct as necessary.<\/li>
  2. Check the connector between hard disk(B)-MFPB CN7, CN11 for proper connection and correct as necessary.<\/li>
  3. Reinstall the hard disk.<\/li>
  4. Replace the hard disk. (HDD (A)<\/a>\u00a0\/\u00a0HDD (B)<\/a>) (Part# A888WY2)<\/li>
  5. Replace MFPB.<\/a>\u00a0(C458 Part# A79MH02102 \/ C558 or C658 Part # A79JH02102) <\/li><\/ol>\n\n\n\n

    Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n

    K.3.24.4<\/a> (Link to the Field Service Manual)<\/p>\n","protected":false},"excerpt":{"rendered":"

    Contents Trouble type CD004: Hard disk access error (connection failure) Rank C Trouble detection condition Unable to communicate between the hard disk and MFP board (MFPB). Trouble isolation – Relevant electrical parts \u2022 MFP board (MFPB) \u2022 Hard disk (A) (HDD (A)) \u2022 Hard disk (B) (HDD (B): HD-524)  Procedure Check the connector between hard … <\/p>\n

    Continue reading “CD004 (bizhub C658\/C558\/C458)”<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[34],"epkb_post_type_1_tag":[],"class_list":["post-1808","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-cd-c658-c558-c458"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/1808","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1808"}],"version-history":[{"count":1,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/1808\/revisions"}],"predecessor-version":[{"id":1809,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/1808\/revisions\/1809"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1808"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=1808"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=1808"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}