{"id":18095,"date":"2019-10-28T16:56:32","date_gmt":"2019-10-28T16:56:32","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&p=18095"},"modified":"2023-12-18T14:37:59","modified_gmt":"2023-12-18T14:37:59","slug":"c2650-bizhub-c287-c227","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c2650-bizhub-c287-c227","title":{"rendered":"C2650 (bizhub C287\/C227)"},"content":{"rendered":"\n

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n

Contents<\/h2>\n\n\n\n
Trouble type<\/td>C2650: Main backup media access error<\/td><\/tr>
Rank<\/td>C<\/td><\/tr>
Trouble detection condition<\/td>-The re-written data, which has been read out, checked and founded as error, is read out again and found as error.
-The error was found when reading out the counter value.
-The main body detects that the EEPROM is not mounted.<\/td><\/tr>
Trouble isolation<\/td>–<\/td><\/tr>
Relevant electrical parts<\/td>-EEPROM\/1
-EEPROM\/2
-MFP board (MFPB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n

 Procedure<\/h2>\n\n\n\n
  1. Make sure that EEPROM\/1 and EEPROM\/2 are mounted in their respective correct positions.<\/li>
  2. Check to see if the EEPROM is mounted in a reverse direction.<\/li>
  3. Check the connector from MFPB to EEPROM for proper connection and correct as necessary.<\/li>
  4. Replace MFPB.<\/a> (Part# A797H02118)<\/li>
  5. Replace EEPROM\/1 and EEPROM\/2.<\/a> (Part# V864800107)
    1. Replace the current EEPROM with a new one.<\/li>
    2. Replace the following components with new ones: When the transfer belt unit and the fusing unit have been replaced with new ones, perform [New Release<\/a>] in the service mode. When the transfer roller has been replaced with a new one, perform [Counter clear<\/a>].