{"id":18244,"date":"2019-10-29T13:57:41","date_gmt":"2019-10-29T13:57:41","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&#038;p=18244"},"modified":"2023-12-18T14:35:58","modified_gmt":"2023-12-18T14:35:58","slug":"cc171-bizhub-c287-c227","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=cc171-bizhub-c287-c227","title":{"rendered":"CC171 (bizhub C287\/C227)"},"content":{"rendered":"\n<p>Please search Knowledge&nbsp;<strong>Base articles and Bulletins as they may contain relevant information and updated Part<\/strong>&nbsp;information such as Part numbers.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"436F6E74656E7473\">Contents<\/h2>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><tbody><tr><td>Trouble type<\/td><td>CC171: Dynamic link error during starting (AP1)<\/td><\/tr><tr><td>Rank<\/td><td>C<\/td><\/tr><tr><td>Trouble detection condition<\/td><td>A dynamic link error occurs in the program on the MFP board due to an insufficient memory space available, a ROM fault, or other reason when the main power switch is turned ON.<\/td><\/tr><tr><td>Trouble isolation<\/td><td>\u2013<\/td><\/tr><tr><td>Relevant electrical parts<\/td><td>MFP board (MFPB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"50726F636564757265\">&nbsp;Procedure<\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li>If the malfunction code C-C172 has occurred, access [Service Mode] -&gt; [System 2] -&gt; [<a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC287Service\/en-US\/19249611632965956875.html\">Image Controller Setting<\/a>] and check to see if Controller 1, or Others is set for [Image Controller Setting].<\/li><li>If any of these is set, select Controller 0.<\/li><li>If the malfunction code \u201cC-C180\u201d has occurred, check to install the appropriate loadable device driver for an authentication unit which is installed to the MFP.<\/li><li>When the appropriate loadable device driver is not installed,&nbsp;<a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC287Service\/en-US\/19258130032966016779.html\">reinstall the appropriate loadable device driver.<\/a><\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC287Service\/en-US\/2952394251.html\">Replace MFPB.<\/a>&nbsp;(Part# A797H02118)<\/li><li>If the above actions do not solve the problem, contact KM.<\/li><\/ol>\n\n\n\n<p><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC287Service\/en-US\/2959243275.html\">K.3.17.8<\/a>&nbsp;(Link to the Field Service Manual)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Please search Knowledge&nbsp;Base articles and Bulletins as they may contain relevant information and updated Part&nbsp;information such as Part numbers. Contents Trouble type CC171: Dynamic link error during starting (AP1) Rank C Trouble detection condition A dynamic link error occurs in the program on the MFP board due to an insufficient memory space available, a ROM &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=cc171-bizhub-c287-c227\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;CC171 (bizhub C287\/C227)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[1189],"epkb_post_type_1_tag":[],"class_list":["post-18244","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-cc-c287-c227-trouble"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/18244","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=18244"}],"version-history":[{"count":1,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/18244\/revisions"}],"predecessor-version":[{"id":18245,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/18244\/revisions\/18245"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=18244"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=18244"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=18244"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}