{"id":18489,"date":"2019-10-30T18:04:56","date_gmt":"2019-10-30T18:04:56","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&p=18489"},"modified":"2023-12-18T14:32:05","modified_gmt":"2023-12-18T14:32:05","slug":"20-02-bizhub-c287-c227","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=20-02-bizhub-c287-c227","title":{"rendered":"20-02 (bizhub C287\/C227)"},"content":{"rendered":"\n

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n

Contents<\/h2>\n\n\n\n
JAM type<\/td>Misfeed at vertical transport section<\/td><\/tr>
JAM code<\/td>20-02<\/td><\/tr>
JAM detection timing<\/td>For paper fed from the tray 2, tray 3, tray 4 or LCT, loop forming has not been complete before a sheet enters the registration roller because the rise timing of load to perform registration is earlier than the rise timing of load to form a loop.<\/td><\/td><\/tr>
Misfeed processing location<\/td>Right door<\/td><\/tr>
Relevant parts<\/td>-Transport motor (M1)
-Tray 2 vertical transport clutch (CL2)
-Registration clutch (CL4)
-Registration sensor (PS1)
-Tray 2 vertical transport sensor (PS19)
-MFP board (MFPB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n

 Procedure<\/h2>\n\n\n\n
Step<\/th>Action<\/th>Control signal<\/th>Location of electrical component<\/th><\/tr><\/thead>
1<\/td>Initial check items<\/a><\/td>\u2013<\/td>\u2013<\/td><\/tr>
2<\/td>PS1 I\/O check, sensor check<\/td>MFPB CN13E<A>-9 (ON)<\/td>7-C<\/td><\/tr>
3<\/td>PS19 I\/O check, sensor check<\/td>MFPB CN5E<B>-16 (ON)<\/td>12-C<\/td><\/tr>
4<\/td>CL2 operation check<\/td>MFPB CN5E<B>-13 (ON)<\/td>11-C<\/td><\/tr>
5<\/td>CL4 operation check<\/td>MFPB CN13E<A>-11 (ON)<\/td>7-C<\/td><\/tr>
6<\/td>M1 operation check<\/td>MFPB CN11E-4 (REM)MFPB CN11E-7 (LOCK)<\/td>3-C<\/td><\/tr>
7<\/td>MFPB F13E, F21E conduction check<\/td>\u2013<\/td>\u2013<\/td><\/tr>
8<\/td>Replace MFPB.<\/a> (Part# A797H02118)<\/td>\u2013<\/td>\u2013<\/td><\/tr><\/tbody><\/table>\n\n\n\n