{"id":18497,"date":"2019-10-30T18:22:07","date_gmt":"2019-10-30T18:22:07","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&p=18497"},"modified":"2023-12-18T14:32:05","modified_gmt":"2023-12-18T14:32:05","slug":"32-01-bizhub-c287-c227","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=32-01-bizhub-c287-c227","title":{"rendered":"32-01 (bizhub C287\/C227)"},"content":{"rendered":"\n

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n

Contents<\/h2>\n\n\n\n
JAM type<\/td>Misfeed at fusing\/paper exit section<\/td><\/tr>
JAM code<\/td>32-01<\/td><\/tr>
JAM detection timing<\/td>The ADU paper passage sensor (PS41) is not turned ON (blocked) even after the lapse of a given period of time after the reverse sequence is started.<\/td><\/td><\/tr>
–<\/td>Paper jam of a sheet of paper left at the exit section results, if the paper exit sensor (PS3) is turned ON (unblocked) when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.<\/td><\/tr>
–<\/td>Paper jam of a sheet of paper left at the exit section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.<\/td><\/tr>
Misfeed processing location<\/td>Right door<\/td><\/tr>
Relevant parts<\/td>-Transport motor (M1)
-Paper exit\/reverse motor (M4)
-ADU transport motor (M5)
-Fusing loop sensor (PS2)
-Paper exit sensor (PS3)
-ADU paper passage sensor (PS41)
-Gate switch solenoid (SD3)
-MFP board (MFPB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n

 Procedure<\/h2>\n\n\n\n
Step<\/th>Action<\/th>Control signal<\/th>Location of electrical component<\/th><\/tr><\/thead>
1<\/td>Initial check items<\/a><\/td>–<\/td>–<\/td><\/tr>
2<\/td>PS2 I\/O check, sensor check<\/td>MFPB CN13E<A>-6 (ON)<\/td>6-C<\/td><\/tr>
3<\/td>PS3 I\/O check, sensor check<\/td>MFPB CN16E-15 (ON)<\/td>8-J<\/td><\/tr>
4<\/td>PS41 I\/O check, sensor check<\/td>MFPB CN13E<A>-3 (ON)<\/td>6-C<\/td><\/tr>
5<\/td>SD3 operation check<\/td>MFPB CN17E-15 (ON)<\/td>11-J<\/td><\/tr>
6<\/td>M1 operation check<\/td>MFPB CN11E-4 (REM)MFPB CN11E-7 (LOCK)<\/td>3-C<\/td><\/tr>
7<\/td>M4 operation check.<\/td>MFPB CN14E-5 to 8<\/td>27-C<\/td><\/tr>
8<\/td>M5 operation check<\/td>MFPB CN14E-1 to 4<\/td>27-C<\/td><\/tr>
9<\/td>MFPB F12E, F21E conduction check<\/td>–<\/td>–<\/td><\/tr>
10<\/td>Replace MFPB.<\/a> (Part# A797H02118)<\/td>–<\/td>–<\/td><\/tr><\/tbody><\/table>\n\n\n\n