{"id":18785,"date":"2019-11-04T14:59:14","date_gmt":"2019-11-04T14:59:14","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&#038;p=18785"},"modified":"2023-12-18T14:29:04","modified_gmt":"2023-12-18T14:29:04","slug":"c9402-bizhub-287-227","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c9402-bizhub-287-227","title":{"rendered":"C9402 (bizhub 287\/227)"},"content":{"rendered":"\n<p><strong>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"436F6E74656E7473\">Contents<\/h2>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><tbody><tr><td>Trouble type<\/td><td>C9402: Exposure LED lighting abnormally<\/td><\/tr><tr><td>Rank<\/td><td>B<\/td><\/tr><tr><td>Trouble detection condition<\/td><td>The average output value of the CCD sensor with the scanner at its standby position is a predetermined value or more at the end of a scan job.<\/td><\/tr><tr><td>Trouble isolation<\/td><td>Scanner<\/td><\/tr><tr><td>Relevant electrical parts<\/td><td>-LED exposure unit<br>-CCD unitFlat cable (CCD unit)<br>-CCD board (CCDB)<br>-MFP board (MFPB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"50726F636564757265\">&nbsp;Procedure<\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li>Update the firmware to the function version 4.0 or later.<\/li><li>Check the connector between LEDB CN1-CCDB PJ7 for proper connection and correct as necessary.<\/li><li>Check the connector between CCDB PJ1-MFPB CN7 for proper connection and correct as necessary.<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub287Service\/en-US\/1919777419.html\">Replace the LED exposure unit.<\/a>&nbsp;(Part# A890R70211)<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub287Service\/en-US\/1919871499.html\">Replace the CCD unit.<\/a>&nbsp;(Part# A890R70033Old or A890R70300)<\/li><li>MFPB F8E conduction check<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub287Service\/en-US\/1919911307.html\">Replace MFPB.<\/a>&nbsp;(Part# A7AHH0201D)<\/li><\/ol>\n\n\n\n<p><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhub287Service\/en-US\/1940846603.html\">K.3.15.1<\/a>&nbsp;(Link to the Field Service Manual)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers. Contents Trouble type C9402: Exposure LED lighting abnormally Rank B Trouble detection condition The average output value of the CCD sensor with the scanner at its standby position is a predetermined value or more &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c9402-bizhub-287-227\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;C9402 (bizhub 287\/227)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[1208],"epkb_post_type_1_tag":[],"class_list":["post-18785","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-c9-287-227-trouble"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/18785","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=18785"}],"version-history":[{"count":1,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/18785\/revisions"}],"predecessor-version":[{"id":18786,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/18785\/revisions\/18786"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=18785"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=18785"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=18785"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}