{"id":18927,"date":"2019-11-04T20:03:47","date_gmt":"2019-11-04T20:03:47","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&p=18927"},"modified":"2023-12-18T14:27:54","modified_gmt":"2023-12-18T14:27:54","slug":"cd313-bizhub-287-227","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=cd313-bizhub-287-227","title":{"rendered":"CD313 (bizhub 287\/227)"},"content":{"rendered":"\n

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n

Contents<\/h2>\n\n\n\n
Trouble type<\/td>CD313: TPM key data error<\/td><\/tr>
Rank<\/td>C<\/td><\/tr>
Trouble detection condition<\/td>A fault occurs in the TPM key data.<\/td><\/tr>
Trouble isolation<\/td>–<\/td><\/tr>
Relevant electrical parts<\/td>–<\/td><\/tr><\/tbody><\/table>\n\n\n\n

 Procedure<\/h2>\n\n\n\n
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For step 3 below: <\/strong><\/figcaption><\/figure>\n\n\n\n
  1. Touch [Recover Data] displayed at the lower right portion on the trouble screen.<\/li>
  2. A screen confirming whether to recover data appears.<\/li>
  3. Select [Yes].<\/li>
  4. The screen will be shifted to the data restoration screen to perform data restoration. NOTE<\/strong>: When the restoration is performed in a short time, data restoration screen may not be displayed.<\/strong><\/li>
  5. Check the message which indicates that the data restoration was successfully conducted. Turn OFF the main power switch and turn it ON again more than 10 seconds after. NOTE: <\/strong> In case it failed to restore data, return to the trouble code screen.<\/strong><\/li>
  6. Replace the current MFPB with a new one.<\/a> (Part# A7AHH0201D)<\/li><\/ol>\n\n\n\n

    NOTE<\/strong><\/p>\n\n\n\n