{"id":18998,"date":"2019-11-04T21:48:07","date_gmt":"2019-11-04T21:48:07","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&p=18998"},"modified":"2023-12-18T14:27:27","modified_gmt":"2023-12-18T14:27:27","slug":"ce002-bizhub-287-227","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=ce002-bizhub-287-227","title":{"rendered":"CE002 (bizhub 287\/227)"},"content":{"rendered":"\n

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n

Contents<\/h2>\n\n\n\n
Trouble type<\/td>CE002: Message and method parameter failure<\/td><\/tr>
Rank<\/td>C<\/td><\/tr>
Trouble detection condition<\/td>MFP board (MFPB) is faulty.<\/td><\/tr>
Trouble isolation<\/td>–<\/td><\/tr>
Relevant electrical parts<\/td>-MFP board (MFPB)
-Hard disk (HDD)<\/td><\/tr><\/tbody><\/table>\n\n\n\n

 Procedure<\/h2>\n\n\n\n
  1. Turn OFF the main power switch and turn it ON again, and conduct the following setting. [Service Mode] -> [System 1] -> [Initialization] -> [Clear All Data<\/a>].<\/li>
  2. Format the hard disk.<\/a><\/li>
  3. Replace the hard disk.<\/a> (Part# A5C1M72H00)<\/li>
  4. Replace MFPB.<\/a> (Part# A7AHH0201D)<\/li><\/ol>\n\n\n\n

    K.3.19.2<\/a> (Link to the Field Service Manual) <\/p>\n","protected":false},"excerpt":{"rendered":"

    Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers. Contents Trouble type CE002: Message and method parameter failure Rank C Trouble detection condition MFP board (MFPB) is faulty. Trouble isolation – Relevant electrical parts -MFP board (MFPB)-Hard disk (HDD)  Procedure Turn OFF the … <\/p>\n

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