{"id":19061,"date":"2019-11-05T15:50:21","date_gmt":"2019-11-05T15:50:21","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&p=19061"},"modified":"2023-12-18T14:26:51","modified_gmt":"2023-12-18T14:26:51","slug":"20-21-bizhub-287-227","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=20-21-bizhub-287-227","title":{"rendered":"20-21 (bizhub 287\/227)"},"content":{"rendered":"\n

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n

Contents<\/h2>\n\n\n\n
JAM type<\/td>Misfeed at vertical transport section (tray 3)<\/td><\/tr>
JAM code<\/td>20-21<\/td><\/tr>
JAM detection timing<\/td><When PC-113 or PC-213 is installed>
The tray 2 vertical transport sensor (PS19) is not turned ON (unblocked) even after the lapse of a given period of time after the tray 3 vertical transport sensor (PS113) is turned ON by a paper.<\/td>		<\/td><\/td><\/tr>
<\/td><When PC-413 is installed>
The tray 2 vertical transport sensor (PS19) is not turned ON (unblocked) even after the lapse of a given period of time after the vertical transport sensor (PS133) is turned ON by a paper.<\/td><\/tr>
–<\/td>Paper jam of a sheet of paper left at the vertical transport section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.<\/td><\/tr>
Misfeed processing location<\/td>Right door<\/td><\/tr>
Relevant parts<\/td><When PC-113 or PC-213 is installed>
-Transport motor (M1)
-Tray 3 vertical transport motor (M112)
-Tray 2 vertical transport clutch (CL2)
-Tray 2 vertical transport sensor (PS19)
-Tray 3 vertical transport sensor (PS113)
-MFP board (MFPB)
-PC control board (PCCB)<\/td>		<\/td><\/tr>
<\/td><When PC-413 is installed>
-Transport motor (M1)
-Vertical transport motor (M132)
-Tray 2 vertical transport clutch (CL2)
-Tray 2 vertical transport sensor (PS19)
-Vertical transport sensor (PS133)
-MFP board (MFPB)
-PC control board (PCCB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n

 Procedure<\/h2>\n\n\n\n

 When PC-113 or PC-213 is installed<\/h2>\n\n\n\n
Step<\/th>Action<\/th>Control signal<\/th>Location of electrical component<\/th><\/tr><\/thead>
1<\/td>Initial check items<\/a><\/td>–<\/td>–<\/td><\/tr>
2<\/td>PS113 I\/O check, sensor check<\/td>PCCB CN4-14 (ON)<\/td>PC-113\/PC-213 5-C<\/td><\/tr>
3<\/td>PS19 I\/O check, sensor check<\/td>MFPB CN11E-7 (ON)<\/td>6-C<\/td><\/tr>
4<\/td>CL2 operation check<\/td>MFPB CN11E-2 (ON)<\/td>5-C<\/td><\/tr>
5<\/td>M112 operation check<\/td>PCCB CN5-9 to 16<\/td>PC-113\/PC-213 3 to 4-C<\/td><\/tr>
6<\/td>M1 operation check<\/td>MFPB CN19E-3 to 7<\/td>26-C<\/td><\/tr>
7<\/td>Replace MFPB.<\/a> (Part# A7AHH0201D)<\/td>–<\/td>–<\/td><\/tr>
8<\/td>Replace PCCB.<\/a> (PC-113 Part# A7VAH00100 \/ PC-213 Part# A7VAH00200)<\/td>–<\/td>–<\/td><\/tr><\/tbody><\/table>\n\n\n\n