{"id":19233,"date":"2020-02-20T20:35:19","date_gmt":"2020-02-20T20:35:19","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&#038;p=19233"},"modified":"2023-12-18T14:25:05","modified_gmt":"2023-12-18T14:25:05","slug":"p-36-bizhub-c360i-c300i-c250i","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=p-36-bizhub-c360i-c300i-c250i","title":{"rendered":"P-36 (bizhub C360i\/C300i\/C250i)"},"content":{"rendered":"\n<p><strong>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Contents<\/h2>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><tbody><tr><td>Malfunction type<\/td><td>Media sensor failure 2<\/td><\/tr><tr><td>Malfunction code<\/td><td>P-36<\/td><\/tr><tr><td>Malfunction detection timing<\/td><td>-When starting the machine, or the lower front door or the right door is opened and closed, ultrasonic waves sensor error is detected.<br>-Measure the received voltages when CLK is output and when CLK is not output, and the values are determined to be faulty.<\/td><\/tr><tr><td>Relevant parts<\/td><td>-Envelope detection board\/TX (ENVDB\/TX)<br>-Envelope detection board\/RX (ENVDB\/RX)<br>-Envelope detection relay board (ENVDRB)<br>-Expansion control board (EXCB)<br>-CPU board (CPUB)<br>-Base board (BASEB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n<h2 class=\"wp-block-heading\">Procedure<\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li>Open the right door and check if there is any foreign matter such as paper.<\/li><li>Check the connector between ENVDB\/RX CN491-relay CN602-relay CN9-EXCB CN13EX for proper connection and correct as necessary.<\/li><li>Check the connector between ENVDB\/TX CN490-ENVDRB CN1 for proper connection and correct as necessary.<\/li><li>Check the connector between ENVDRB CN2-relay CN253-relay CN254-EXCB CN6EX for proper connection and correct as necessary.<\/li><li>Check the connector between EXCB CN2EX-BASEB CN12E for proper connection and correct as necessary.<\/li><li>Check CPUB for proper installation and correct as necessary.<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC360iService\/en-US\/6355340427.html\">Replace EXCB.<\/a>  (Part# AA2JH00500) <\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC360iService\/en-US\/7343756427.html\">Replace CPUB.<\/a> (Part# AA2JH02N06)<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC360iService\/en-US\/6355451147.html\">Replace BASEB.<\/a> (Part# AA2JH02005)<\/li><\/ol>\n\n\n\n<p><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC360iService\/en-US\/8954366859.html\">L.2.16<\/a> (Link to the Field Service Manual) <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers. Contents Malfunction type Media sensor failure 2 Malfunction code P-36 Malfunction detection timing -When starting the machine, or the lower front door or the right door is opened and closed, ultrasonic waves sensor error &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=p-36-bizhub-c360i-c300i-c250i\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;P-36 (bizhub C360i\/C300i\/C250i)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[1249],"epkb_post_type_1_tag":[],"class_list":["post-19233","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-p-c360i-c300i-c250i-malfunction"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/19233","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=19233"}],"version-history":[{"count":1,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/19233\/revisions"}],"predecessor-version":[{"id":19234,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/19233\/revisions\/19234"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=19233"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=19233"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=19233"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}