{"id":19270,"date":"2020-02-21T17:16:04","date_gmt":"2020-02-21T17:16:04","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&#038;p=19270"},"modified":"2023-12-18T14:24:42","modified_gmt":"2023-12-18T14:24:42","slug":"c1004-bizhub-c650i-c550i-c450i","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c1004-bizhub-c650i-c550i-c450i","title":{"rendered":"C1004 (bizhub C650i\/C550i\/C450i)"},"content":{"rendered":"\n<p><strong>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"5768656E20465335333320697320696E7374616C6C6564\">When FS-533 is installed<\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Contents<\/h2>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><tbody><tr><td>Trouble type<\/td><td>Finisher communication error (Engine detection) (When\u00a0FS-533\u00a0is installed)<\/td><\/tr><tr><td>Rank<\/td><td>C<\/td><\/tr><tr><td>Trouble detection condition<\/td><td>When a communication error is detected between the base board (BASEB) and the FS control board (FSCB).<\/td><\/tr><tr><td>Trouble isolation<\/td><td>&#8211;<\/td><\/tr><tr><td>Relevant electrical parts<\/td><td>-FS control board (FSCB)<br>-Base board (BASEB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n<h2 class=\"wp-block-heading\">Procedure<\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li>Turn OFF the main power switch and unplug the power cord. Connect the power cord after 15 sec. or more, and turn ON the main power switch.<\/li><li>Rewrite the firmware.<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC650iService\/en-US\/6222025227.html\">Replace FSCB.<\/a> (Part# A2YUPPH901 for Model No. A2YU-WY1 or Part # A2YUPPXN00 for Model No. A2YU-WY2)<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC650iService\/en-US\/8612035979.html\">Replace BASEB.<\/a> (Part# AA7NH02102)<\/li><\/ol>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"5768656E204653353339206F72204653353339534420697320696E7374616C6C6564\">&nbsp;When FS-539 or FS-539SD is installed<\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Contents<\/h2>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><tbody><tr><td>Trouble type<\/td><td>Finisher communication error (Engine detection) (When\u00a0FS-539\u00a0or\u00a0FS-539SD\u00a0is installed)<\/td><\/tr><tr><td>Rank<\/td><td>C<\/td><\/tr><tr><td>Trouble detection condition<\/td><td>When a communication error is detected between the base board (BASEB) and the FS control board (FSCB).<\/td><\/tr><tr><td>Trouble isolation<\/td><td>&#8211;<\/td><\/tr><tr><td>Relevant electrical parts<\/td><td>-FS control board (FSCB)<br>-Base board (BASEB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n<h2 class=\"wp-block-heading\">Procedure<\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li>Turn OFF the main power switch and unplug the power cord. Connect the power cord after 15 sec. or more, and turn ON the main power switch.<\/li><li>Rewrite the firmware.<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC650iService\/en-US\/6354222731.html\">Replace FSCB.<\/a> (Part# AAR4PP8201)<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC650iService\/en-US\/8612035979.html\">Replace BASEB.<\/a> (Part# AA7NH02102)<\/li><\/ol>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"5768656E204653353430206F72204653353430534420697320696E7374616C6C6564\">&nbsp;When FS-540 or FS-540SD is installed<\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Contents<\/h2>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><tbody><tr><td>Trouble type<\/td><td>Finisher communication error (Engine detection) (When\u00a0FS-540\u00a0or\u00a0FS-540SD\u00a0is installed)<\/td><\/tr><tr><td>Rank<\/td><td>C<\/td><\/tr><tr><td>Trouble detection condition<\/td><td>When a communication error is detected between the base board (BASEB) and the FS control board (FSCB).<\/td><\/tr><tr><td>Trouble isolation<\/td><td>&#8211;<\/td><\/tr><tr><td>Relevant electrical parts<\/td><td>-FS control board (FSCB)<br>-Base board (BASEB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n<h2 class=\"wp-block-heading\">Procedure<\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li>Turn OFF the main power switch and unplug the power cord. Connect the power cord after 15 sec. or more, and turn ON the main power switch.<\/li><li>Rewrite the firmware.<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC650iService\/en-US\/6223494923.html\">Replace FSCB.<\/a>  (Part# AAR5PPD401)<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC650iService\/en-US\/8612035979.html\">Replace BASEB.<\/a> (Part# AA7NH02102)<\/li><\/ol>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"5768656E204A5335303820697320696E7374616C6C6564\">&nbsp;When JS-508 is installed<\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Contents<\/h2>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><tbody><tr><td>Trouble type<\/td><td>Finisher communication error (Engine detection) (When\u00a0JS-508\u00a0is installed)<\/td><\/tr><tr><td>Rank<\/td><td>C<\/td><\/tr><tr><td>Trouble detection condition<\/td><td>When a communication error is detected between the base board (BASEB) and the JS control board (JSCB).<\/td><\/tr><tr><td>Trouble isolation<\/td><td>&#8211;<\/td><\/tr><tr><td>Relevant electrical parts<\/td><td>JS control board (JSCB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n<h2 class=\"wp-block-heading\">Procedure<\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li>Turn OFF the main power switch and unplug the power cord. Connect the power cord after 15 sec. or more, and turn ON the main power switch.<\/li><li>Rewrite the firmware.<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC650iService\/en-US\/8280323211.html\">Replace JSCB.<\/a> (Part# A2YVH10102)<\/li><\/ol>\n\n\n\n<p><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC650iService\/en-US\/8608476427.html\">L.3.8.2<\/a> (Link to the Field Service Manual) <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers. When FS-533 is installed Contents Trouble type Finisher communication error (Engine detection) (When\u00a0FS-533\u00a0is installed) Rank C Trouble detection condition When a communication error is detected between the base board (BASEB) and the FS control &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c1004-bizhub-c650i-c550i-c450i\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;C1004 (bizhub C650i\/C550i\/C450i)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[1229],"epkb_post_type_1_tag":[],"class_list":["post-19270","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-c1-c650i-c550i-c450i-trouble"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/19270","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=19270"}],"version-history":[{"count":1,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/19270\/revisions"}],"predecessor-version":[{"id":19271,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/19270\/revisions\/19271"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=19270"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=19270"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=19270"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}