{"id":19282,"date":"2020-02-21T18:17:49","date_gmt":"2020-02-21T18:17:49","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&#038;p=19282"},"modified":"2023-12-18T14:24:42","modified_gmt":"2023-12-18T14:24:42","slug":"c1102-bizhub-c650i-c550i-c450i","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c1102-bizhub-c650i-c550i-c450i","title":{"rendered":"C1102 (bizhub C650i\/C550i\/C450i)"},"content":{"rendered":"\n<p><strong>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"5768656E20465335333320697320696E7374616C6C6564\">When FS-533 is installed<\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Contents<\/h2>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><tbody><tr><td>Trouble type<\/td><td>C1102: Tray lift up motor drive malfunction (When or&nbsp;FS-533&nbsp;is installed)<\/td><\/tr><tr><td>Rank<\/td><td>B<\/td><\/tr><tr><td>Trouble detection condition<\/td><td>-While the exit tray is being lifted, the paper exit tray home sensor (PS107) is not turned OFF (unblocked) after the set period of time has elapsed after the tray lift up motor (M109) is energized.<br>-While the exit tray is being lowered, the paper exit tray home sensor (PS107) is not turned ON (blocked) after the set period of time has elapsed after the tray lift up motor (M109) is energized.<\/td><\/tr><tr><td>Trouble isolation<\/td><td>&#8211;<\/td><\/tr><tr><td>Relevant electrical parts<\/td><td>-Tray lift up motor (M109)<br>-Paper exit tray home sensor (PS107)<br>-FS control board (FSCB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n<h2 class=\"wp-block-heading\">Procedure<\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li>Check the connector between M109-FSCB CN108 for proper connection and correct as necessary.<\/li><li>Check the connector of M109 for proper drive coupling and correct as necessary.<\/li><li>Check the connector between PS107-FSCB CN110 for proper connection and correct as necessary.<\/li><li>PS107 I\/O check, sensor check<ul><li>Control signal: FSCB CN110<\/li><li>Location of electrical component:\u00a0FS-533\u00a07-D to E<\/li><\/ul><\/li><li>M109 operation check<ul><li>Control signal: FSCB CN108<\/li><li>Location of electrical component:\u00a0FS-533\u00a010-E<\/li><\/ul><\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC650iService\/en-US\/6222119435.html\">Replace M109.<\/a> (Part# A2YUPPW300)<\/li><li>FSCB CP109 conduction check<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC650iService\/en-US\/6222025227.html\">Replace FSCB.<\/a> (Part# A2YUPPH901 for Model No. A2YU-WY1 or Part # A2YUPPXN00 for Model No. A2YU-WY2)<\/li><\/ol>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"5768656E204653353339206F72204653353339534420697320696E7374616C6C6564\">&nbsp;When FS-539 or FS-539SD is installed<\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Contents<\/h2>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><tbody><tr><td>Trouble type<\/td><td>C1102: Main tray up\/down motor drive malfunction (When&nbsp;FS-539&nbsp;or&nbsp;FS-539SD&nbsp;is installed)<\/td><\/tr><tr><td>Rank<\/td><td>B<\/td><\/tr><tr><td>Trouble detection condition<\/td><td>-While the exit tray is being lifted, the main tray upper position sensor (PS26\/PS27) or main tray empty sensor (PS39) is not turned ON (blocked) after the set period of time has elapsed after the main tray up\/down motor (M11) is energized.<br>-While the exit tray is being lowered, the main tray full sensor (PS29) is not turned ON (blocked) after the set period of time has elapsed after the main tray up\/down motor (M11) is energized.<\/td><\/tr><tr><td>Trouble isolation<\/td><td>&#8211;<\/td><\/tr><tr><td>Relevant electrical parts<\/td><td>-Main tray up\/down motor (M11)<br>-Main tray upper position sensor\/Rr (PS26)<br>-Main tray upper position sensor\/Fr (PS27)<br>-Main tray full sensor (PS29)<br>-Main tray empty sensor (PS39)<br>-FS control board (FSCB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n<h2 class=\"wp-block-heading\">Procedure<\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li>Check the connector between M11-FSCB J9 for proper connection and correct as necessary.<\/li><li>Check the connector of M11 for proper drive coupling and correct as necessary.<\/li><li>Check the connector between PS26-relay CN1-FSCB J14 for proper connection and correct as necessary.<\/li><li>Check the connector between PS27-relay CN1-FSCB J14 for proper connection and correct as necessary.<\/li><li>Check the connector between PS29-relay CN2-FSCB J14 for proper connection and correct as necessary.<\/li><li>Check the connector between PS39-relay CN1-FSCB J14 for proper connection and correct as necessary.<\/li><li>PS26 I\/O check, sensor check<ul><li>Control signal: FSCB J14&lt;A>-5 (ON)<\/li><li>Location of electrical component:\u00a0FS-539\/FS-539SD\u00a02-C<\/li><\/ul><\/li><li>PS27 I\/O check, sensor check<ul><li>Control signal: FSCB J14&lt;A>-15 (ON)<\/li><li>Location of electrical component:\u00a0FS-539\/FS-539SD\u00a02-C<\/li><\/ul><\/li><li>PS29 I\/O check, sensor check<ul><li>Control signal: FSCB J14&lt;B>-11 (ON)<\/li><li>Location of electrical component:\u00a0FS-539\/FS-539SD\u00a03-C<\/li><\/ul><\/li><li>PS39 I\/O check, sensor check<ul><li>Control signal: FSCB J14&lt;B>-8 (ON)<\/li><li>Location of electrical component:\u00a0FS-539\/FS-539SD\u00a03-C<\/li><\/ul><\/li><li>M11 operation check<ul><li>Control signal: FSCB J9&lt;A>-9 to 14<\/li><li>Location of electrical component:\u00a0FS-539\/FS-539SD\u00a012-C<\/li><\/ul><\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC650iService\/en-US\/6354302091.html\">Replace M11.<\/a> (Part# A87GPP0Y00)<\/li><li>FSCB F3 or F9 conduction check.<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC650iService\/en-US\/6354222731.html\">Replace FSCB.<\/a> (Part# AAR4PP8201)<\/li><\/ol>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"5768656E204653353430206F72204653353430534420697320696E7374616C6C6564\">&nbsp;When FS-540 or FS-540SD is installed<\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Contents<\/h2>\n\n\n\n<table class=\"wp-block-table is-style-stripes\"><tbody><tr><td>Trouble type<\/td><td>C1102: Main tray up\/down motor drive malfunction (When&nbsp;FS-540&nbsp;or&nbsp;FS-540SD&nbsp;is installed)<\/td><\/tr><tr><td>Rank<\/td><td>B<\/td><\/tr><tr><td>Trouble detection condition<\/td><td>-While the exit tray is being lifted, the main tray lift up detection sensor (PS16\/PS17) or main tray empty sensor (PS13) is not turned ON (blocked) after the set period of time has elapsed after the main tray up\/down motor (M6) is energized.<br>-While the exit tray is being lowered, the main tray full sensor (PS12) is not turned ON (blocked) after the set period of time has elapsed after the main tray up\/down motor (M6) is energized.<\/td><\/tr><tr><td>Trouble isolation<\/td><td>&#8211;<\/td><\/tr><tr><td>Relevant electrical parts<\/td><td>-Main tray up\/down motor (M6)<br>-Main tray lift up detection sensor\/Fr (PS16)<br>-Main tray lift up detection sensor\/Rr (PS17)<br>-Main tray full sensor (PS12)<br>-Main tray empty sensor (PS13)<br>-FS control board (FSCB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n<h2 class=\"wp-block-heading\">Procedure<\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li>Check the connector between M6-FSCB J23 for proper connection and correct as necessary.<\/li><li>Check the connector of M6 for proper drive coupling and correct as necessary.<\/li><li>Check the connector between PS16-relay CN10B-FSCB J20 for proper connection and correct as necessary.<\/li><li>Check the connector between PS17-relay CN10B-FSCB J20 for proper connection and correct as necessary.<\/li><li>Check the connector between PS12-relay CN9-FSCB J19 for proper connection and correct as necessary.<\/li><li>Check the connector between PS13-relay CN10A-FSCB J20 for proper connection and correct as necessary.<\/li><li>PS16 I\/O check, sensor check<ul><li>Control signal: FSCB J20&lt;B>-4 (ON)<\/li><li>Location of electrical component:\u00a0FS-540\/FS-540SD\u00a011-D<\/li><\/ul><\/li><li>PS17 I\/O check, sensor check<ul><li>Control signal: FSCB J20&lt;B>-7 (ON)<\/li><li>Location of electrical component:\u00a0FS-540\/FS-540SD\u00a011-D<\/li><\/ul><\/li><li>PS12 I\/O check, sensor check<ul><li>Control signal: FSCB J19-7 (ON)<\/li><li>Location of electrical component:\u00a0FS-540\/FS-540SD\u00a09-D<\/li><\/ul><\/li><li>PS13 I\/O check, sensor check<ul><li>FSCB J20&lt;A>-6 (ON)<\/li><li>Location of electrical component:\u00a0FS-540\/FS-540SD\u00a010-D<\/li><\/ul><\/li><li>M6 operation check<ul><li>Control signal: FSCB J23-1 to 11<\/li><li>Location of electrical component:\u00a0FS-540\/FS-540SD\u00a012-D<\/li><\/ul><\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC650iService\/en-US\/6223528459.html\">Replace M6.<\/a> (Part# A0PNM10200)<\/li><li>FSCB F5, F8, F12 conduction check<\/li><li><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC650iService\/en-US\/6223494923.html\">Replace FSCB.<\/a> (Part# AAR5PPD401)<\/li><\/ol>\n\n\n\n<p><a href=\"https:\/\/wapps.mykonicaminolta.com\/msman\/m\/service\/bizhubC650iService\/en-US\/8608514315.html\">L.3.8.5<\/a> (Link to the Field Service Manual) <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers. When FS-533 is installed Contents Trouble type C1102: Tray lift up motor drive malfunction (When or&nbsp;FS-533&nbsp;is installed) Rank B Trouble detection condition -While the exit tray is being lifted, the paper exit tray home &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=c1102-bizhub-c650i-c550i-c450i\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;C1102 (bizhub C650i\/C550i\/C450i)&#8221;<\/span><\/a><\/p>\n","protected":false},"author":231,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[1229],"epkb_post_type_1_tag":[],"class_list":["post-19282","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-c1-c650i-c550i-c450i-trouble"],"_links":{"self":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/19282","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=19282"}],"version-history":[{"count":1,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/19282\/revisions"}],"predecessor-version":[{"id":19283,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/19282\/revisions\/19283"}],"wp:attachment":[{"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=19282"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=19282"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=19282"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}