{"id":19920,"date":"2020-03-13T15:40:40","date_gmt":"2020-03-13T15:40:40","guid":{"rendered":"http:\/\/localhost\/bizhubtroubleshooter\/?post_type=epkb_post_type_1&p=19920"},"modified":"2023-12-18T14:06:31","modified_gmt":"2023-12-18T14:06:31","slug":"cd392-bizhub-c650i-c550i-c450i","status":"publish","type":"epkb_post_type_1","link":"https:\/\/apps.kmbizhubvcare.com\/bizhubtroubleshooter\/?epkb_post_type_1=cd392-bizhub-c650i-c550i-c450i","title":{"rendered":"CD392 (bizhub C650i\/C550i\/C450i)"},"content":{"rendered":"\n

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.<\/strong><\/p>\n\n\n\n

Contents<\/h2>\n\n\n\n
Trouble type<\/td>CD392: Nonvolatile data save error (EEPROM)<\/td><\/tr>
Rank<\/td>C<\/td><\/tr>
Trouble detection condition<\/td>The backup board (ERB) is replaced with a new one.<\/td><\/tr>
Trouble isolation<\/td>–<\/td><\/tr>
Relevant electrical parts<\/td>Backup board (ERB)<\/td><\/tr><\/tbody><\/table>\n\n\n\n

Procedure<\/h2>\n\n\n\n
  1. Replace the following components with new ones.<\/li>
  2. Configure [New Release] in Service Mode before replacing the image transfer belt unit and the fusing unit. When the transfer roller has been replaced with a new one, perform [Counter clear].